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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Feb 25, 2024
Complaints 1719
Resolved
1061
Unresolved
658
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PureIT / Hindustan Unilever Phone Numbers

Toll free
1860 210 1000
114
91
Phone
+91 92 4310 0100
68
65
+91 92 3050 0500
42
30
+91 22 3983 0000
19
34

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Mobile
+91 92 4610 0100
44
37
Fax
+91 22 3983 2413

PureIT / Hindustan Unilever Websites

PureIT / Hindustan Unilever Head Office Address

Unilever House, B. D. Sawant Marg, Chakala, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400099

PureIT / Hindustan Unilever reviews & complaints(1719)

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S
Sant5
Feb 25, 2024
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My pureit tank is leaking

Address:Whistling Woods Apartment Nagenahalli Yelahanka A-15, A-block

My pureit water tanks leaks often and no one is able to fix it...
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K
from Pune, Maharashtra
Feb 19, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud when installing GKK kit.

Hi Sir/Madam,
On 6 Feb a technician from PureIt vendor (Sharanya Enterprise LSP) came to install GKK kit for my Classic G2 Mineral RO + UV machine he had installed 2 filters but didn't installed last filter and said would require Housing case for that for which he will provide for free but he took extra ₹200 with the GKK kit charge of ₹3250 total money was paid to him via UPI (transaction I'd - T2402061538291019597362) Total -...
+1 photos
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Address:59 Winterton Drive Etobicoke Ontario M9B3G9

Need status on debenture shares BD 1938452 in the name of Saroj Lalit Raut change of address for Rose Marie Almeida (not done for 43 years) HLL 2882390...
+2 photos
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A
apurvanalla
from Hyderabad, Uttar Pradesh
Dec 27, 2023
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Natraj pencil packaging scam

Job for pencil packaging is scam .. and asking money to get the job. And there are providing the watsapp number to contact them...
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A
Ashishpatanjanghasi
from Daltonganj, Jharkhand
Dec 26, 2023
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Lifebuoy soap

Actually Lifebuoy soap is Toilet soap, but according to TV advertisement this soap is bathing bar which is wrong.
So I request you. Please take the action immediately against this product.
Thank you
From,
RAMASHISH KUMAR
Daltonganj, palamu jharkhand...
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Hello Sir,
I purchased the said machine (Pureit Vital Max) on 08th April 2023. from last few days My Filter water has odour thats why i raised complaint on 18th Dec. 2023. A technician visited on 19th December to my house and changed the outer (external filter) by charging 475/- Rs. and no other service done by him inspite of asking him to do servicing. he only changed external filter. Now, next day my filter stopped working. Certainly...
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R
rmani91
from Delhi, Delhi
Nov 20, 2023
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Charged for parts under warranty

I purchased my RO water purifier from Vijay Sales on 29/05/2023. Just after 6 months it starts showing an indication that you need to change the Sediment filter. I contacted customer care and then came to know I needed to for the consumable part and service charges also, it's totally unacceptable that consumers need to pay under warranty. PureIt should stop giving warranty....
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S
soumabha samanta
Oct 19, 2023
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Pathetic Service in GOA

Address:Goa

I booked a Service Call on October 10 and still no technician has came yet The Franchise - I tech Electronic LSP is just making me wait for a week and still no resolution absolutely Pathetic service by pureit...
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R
Rehabpt
Oct 17, 2023
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Inefficient filters - PURE IT ECO

I am writing to express my disappointment and dissatisfaction with the Hindustan Pure It 10 Ltrs Ultima ECO RO+UV water purifier that I purchased on [25/01/2023]. Despite my initial excitement about the product, I regret to inform you that I have encountered numerous issues with the unit within just five months of its purchase.
The primary concern is related to the inefficiency of the filters. When I initially bought the Ultima ECO...
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A
Awesh JAin
from Mumbai, Maharashtra
Aug 24, 2023
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Faulty Circuit Card in PUREIT Marvella G2.

I bought Pure it Marvella g2 on 19th march 2022, for rs 9500.

Today morning the water filter stopped abruptly with no LED indication.

When the technician was called. he declared that the circuit board was faulty and had to be replaced, without giving any explanation about why and how it happened.
He notified the circuit card costs rs. 2500.

While checking online, we found many consumers...
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I ordered a pureit advanced from Flipkart and received it. After that the installation was done by company man but he did not started it. He said he will come in evening. And since then I have Been calling regularly but no one is responding. I am so disappointed. Please replace this product...
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M
mohamed Ghouse
Jul 31, 2023
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Service issues

Complaint
1) CO[protected]
2) CO[protected]
Complaints not responded - diverted to NEW WAVE AGENCY CHENNAI - no response
Other service provider appointed by pure it state that they can sell but not service only NEW WAVE CAN SERVICE - I don’t understand this - is it a cartel operated by PURE IT
PATHETIC SERVICE TILL NOW NO RESPONSE...
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M
Manasani prashanth
from Hyderabad, Telangana
Jul 11, 2023
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Servicing related

Address:aarifi crockery beside kazana dwaraka nagar visakhapatnam

We requested so many times regarding germ kill kit they are not responding...
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J
Jawaharlal Jena
Jul 5, 2023
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Leakage problem in Marvella RO

One technician visited on 24th May 2023 to fix a leakage issue in Marvella Pureit RO. He informed that a part needs to be replaced and will take 2 days. Till date no resolution has been provided. No information is also given on repeated reminders and complaints...
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A
arun tayyil
Jun 24, 2023
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Pureit water filter - no service being provided

Pureit water filter was bought from reliance store with extended warranty of 4 years. Now after 1 and a half year even though 10 tickets being raised nobody is bothered to come for the service or replacing the filters...
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Gkk2 kit is replaced recently as indicator is pointing to it even it was replaced just few months back. After the gkk2 kit is replaced the indicator started showing the same within 3 days. When complained they have rest the device and the gkk2 showed back to normal. Latter after 2 days only it started again and now they told it is problem with circuit board. Asked the authorized agency So it should be an problem even before with circuit board...
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N
nr school
from Gulaothi, Uttar Pradesh
Jun 19, 2023
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Covering wall with advertisement

Address:Hindustan Unilever

They have cover up other people walls with their advertisement without any permission and it has been done in village regularly from last 5 years, case of Bulandshahr (203408) I have loss of 5 lakh rupees as they have destroyed my school paintings and I'm totally devasted and unheard ....
+4 photos
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I had purchased Pureit copper purifier three years back. Few days back I could notice leakage in it and the very next day the apparatus which was wall mount just broke and about to fall down. I raised the complaint, the technician visited and was told that the outer covering was developing crack in it and that was the reason for the leakage and falling of the apparatus. I enquired what was the reason for the breakdown i was not given any...
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A
Aishwarya Rautela
Apr 21, 2023
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Water leaking from the tank

Address:#103, Commander Pinnacle (Prasiddhi), Prasiddhi Aspiration Layout, Vidyanagar Cross Road (near Vasant Vihar AWHO Project), Billamaranahalli, Jalahobli

Water leaking from the tank. Not able to store water...
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T
Tejas.T
from Gurugram, Haryana
Mar 31, 2023
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Overly priced GKK and service

Enquired about HUL Pureit ECO max saver GKK and service cost and it is exorbitantly priced at rs 5000 rs
It is too expensive
Other brand service cost and kit replacement is very cheap
Rather than paying so much 2020 model RO would prefer buying a new one...
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