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PureIT / Hindustan Unilever Complaints & Reviews

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Last updated Mar 19, 2024
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PureIT / Hindustan Unilever reviews & complaints page 57

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S
SUMAN KUMAR MALLICK
from Jabalpur, Madhya Pradesh
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water purifier is leaking water below his base

Address:Jabalpur, Madhya Pradesh

I had bought pure it water purifier on 27th of feb. but from two days it is lickint water drop by drop from its base....
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S
salvesabhay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new battery not working

Address:Chandrapur, Maharashtra

sir I have buy new battery kit but it is not working . It happened with me for 2 times recently...
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S
saralapradeep
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for order placed for battery kit

Address:Kanchipuram, Tamil Nadu

change of battery, worst customer service

My name is Sarala , product purchased in the name of my mother, Mrs.Janaki 5 yrs back when the service was gud.

It was on 5th March'11 i sent SMS requesting for battery kit for which i did not get any responce. As the battery was red on 10th March'11, i called up customer care requesting the status of the SMS which i sent to them on 5th March.I got a reply...
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KALYANIVENKATESH
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ORDERED FOR BROWN COLOUR TAB

Address:Tamil Nadu

I had ordered for brown colour tap for Pure It and your complaint no.C[protected] dated 24th february 2011. I have been following it with the toll free for speedy supply of Brown colour Tap. Please arrange to supply the same immediately. PURE IT has been booked in the name of S Krishnan, my father in law

MRS V KALYANI
West Mambalam,
Chennai,[protected]...
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N
naveent
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery Kit for Germ Killer not delivered

Address:Thane, Maharashtra

Hi Forum Members,

Wanted to share the experience of ordering the Germ killer battery Kit from
Unilever Pure it, customer care center.
I have ordered the battery kit on 22nd Feb and have followed
with the customer care people after waiting for a week for its delivery,
and what i keep on getting a response from them "Sorry for inconvenience, i will escalate your request and you will receive...
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V
vinod sabu
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smelly water with some greenish substance on products surface

Address:Jaipur, Rajasthan

myself vinod kumar sabu owning a pure it from last three years. i am really upset and dissatisfied with your service. I am regularly complaining about the product i am really not satisfied with the service and the contaminated water on top of it even some greenish part is visibly seen at the bottom of the product . I want to know how come you guys claim for a crore safety challenge where as my pure it is giving highly unsafe water. I want...
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S
shivani Jani
from Mumbai, Maharashtra
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water is not clearly filtered

Address:Mumbai City, Maharashtra

We have just bought pure it a month back but the water is not at all purifying....Please help us with it ....
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W
wilma pinto
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement

Address:Thane, Maharashtra

Dear Sir,
I had ordered for the outlet tap of the pureit filter onthe 15th Feb'11, it was told that it would be replaced within a day inspite of 3 reminder calls it is still not repaced now it is been 8days. This is not the first time this has happened here before when I had place an order for the germkill battery kit it took 3weeks to replace after repeated reminder calls.I would like to no why there is delay in replacing...
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V
Vishwas K.P.
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GErm kill kit not delivered

Address:Mumbai Suburban, Maharashtra

I have ordered germkill kit 10 days back(11th FEB 2011) , bu t is not yet delivered.my filter has dried up and we are drinking non filtered water. Hindustan Unilever is not managing the after sale services for this product. I got syatem SMS with ref no. RFS/140183 on feb 11, 2011 to confirm the status of delivery. There were 3 calls made on [protected] and the callcentre says ther are sorry everytime and assure of delivery at the earliest.Customers...
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N
NIKHIL1989
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGE STOCK RETURN TO THE HUL DISTRIBUTOR M/S GARG TRADERS BUT THERE IS NO REIMBURSEMENT FROM THE DISTRIBUTOR SIDES

Address:Ghaziabad, Uttar Pradesh

Sir

I am a retailer(M/s AHN Enterprises) from ghaziabad.As per the instruction of Mr.Shailendra Shrivastva(Tsi Ghaziabad) i have send the damage stock to M/s Garg Traders on 20/3/2010 value on Mrp.- 54,945.00.
but till date M/s Garg Traders has not reimburse against the damage stock.

As per the market information M/s Garg Traders has leave the distributorship of HUL & the new distributor i.e. M/s...
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G.Balachandran
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malfunctioning

Address:Chennai, Tamil Nadu

For more than one year the same battery is in operation but with no indication/ warning for change of battery
indicator is not working hence, it is highly doubtful whether it purifies water or not is a big question. Our complaints over phone evince no response. They are interested only in changing battery. The person attending the calls knows nothing other than repeatedly offering to change the battery.
Now for the past six...
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S
saurabh shandilya
from Sultanpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivering a purifier of 2008 model in october 2010

Address:Ghaziabad, Uttar Pradesh

we have ordered a water purifier(PUREit)in october 2010 and after a month the puifier battery meter goes red and on registering a complaint one of a person from the company comes and told us that your vender has given you a back date (i,e 2008 model) purifier and then after giving some commitment he leave.
now after 3 months nobody has come us to see or notice our complaint..
my contact no-[protected]
please took some...
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C
connie williams
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product caused underarm skin irritation & skin removal

I Mr. Connie L. Williams purchased the new Dove deodorant for men named Extra Fresh non-irritant (24-hour), deodorant. After using this product for over (1) week today February 14th 2011, as I was bathing while washing under my arms the skin on the inside of my armpitts was peeling off. Exactly a whole layer of my skin came off from both of my armpitts, leaving my skin in those areas raw & exstremely sensitive as well as pianfully irritable...
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J
Joby Cherian
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MANUFACTURING DEFECT

Address:Central Delhi, Delhi

We purchased a pureit (pure-) recently and it was leaking profusely from the bottom chamber and our concerns are still to be addressed. Needless to say, people like us based on our trust on HUL brand purchase pure- and what follows is a painful experience. Adding to all this, their stupefying responses furthers the frustration and stress. Even our effort to reach out to their senior management through mail has been an exercise in vain. Those...
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A
arunebinazer
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service for battery kit supply

Address:Chennai, Tamil Nadu

I own a pure it, My name is Ebinazer - [protected], old no: 60, new no:105, gandhi road, velachery, chennai - 600042.

I placed an order for a battery kit on 7/02/2011, the call centre exe told me that i would receive it in one day. i waited till 10th.

I again called up on 10th feb 2011 to know the status. The call centre exe said the order is not booked at all. i was surprised.

Then i again booked...
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M
Muthu1970
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Germkill battery

Address:Chennai, Tamil Nadu

Dear Sir,
Please be informed that i ordered Pureit batterykit last one month before and i made complaint by phone many times still nobody was not responding to change the battery kit. when i am making complaint through phone the representative says within 48 hours our technician will come and change the battery kit but still nobody was not responding to me my last battery kit order no: S11/CHN[protected]. Please do the needful as early...
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SHANMUGAVELN
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery kit.(old model battery)

Address:Kanchipuram, Tamil Nadu

I have purchased pure it water purifier. Now i am in need of battery kit.(old model battery)But i tried pure it help line and there is no response.I tried Kanchipuram office phone also.(for our area battery kit is supplied from Kanchipuram only) Whenever we tried that number,always ringing.There is no response at all....
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GEETHANAIR
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of Sensor

Address:Kerala

This is regdng the complnt regd of hindustan unilever pureit purchased fm Palakkad branch on 12th June 2010(near Malayalamanorama office) it has been creatng prblm since bigng.1st was of battery which didn't last even 5 mnths, now it has started overflowing due to problem of sensor. The main thing is the no responds attitude of the persons handling customer service. In the last case n this case they r very casual in dealing with the...
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p_n_ganguly
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

Address:North 24 Parganas, West Bengal

Dear Sir,
My name is Pradipta Narayan Ganguly & my customer ID [protected], I had given request for change of Mesh Filter, several times in Customer Care of Pure it & they assured to deliver the same within two days, but it was never been delivered. When inquired again they assured to send it within seven days, and these process repeated for several times. I have personally gone to Pure it Service Center in Barrackpore but nothing...
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GEETHANAIR
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overflow due to defect of sensor

Address:Palakkad, Kerala

PALAKKAD
Our pure it started overflowing from 28th jan,complaint lodged on the same day,came for checking on 31st, couldn't find anything wrong.Again by evening it started overflowing , after many calls today(2nd feb) it was found that overflow is due to failure in sensor.I request u to replace the same with immediate effect.Product ID-"RPMAF00038934".Purchased on 12th june 2010,battery changed on13th dec along with...
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