Pure IT Water Purifiers — Poor after sale service

Address:Kolkata, West Bengal

I am using Pureit water purifier of HUL. Few days back I have broken one part of the filter during cleaning. After that I called to Pureit customer care and booked that particular part. I got the confirmation of booking and price details by SMS. But next day I got call from Pureit service team that particular part is not available so they cannot deliver the same. I mail to Pureit i.e.- pureit.[protected]@unilever.com three times to know the confirm date when I will get the part because I have to take decision whether should I wait for it or think about deferent option. Still I did not get any reply from Pureit. It’s a very horrible after sale service from Pureit. Regards, Santanu Jana 0 [protected]
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    PureIT / Hindustan Unilever
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information