Pure IT Water Purifiers — Water leakage

Address:

Pune, Maharashtra

I am brough PURE IT Marvela 2 years back and suffering from bad customer service. One of the top right side cylinder has broken from last few months for my pure IT Marvela. There are atleast 4-5 complaints mentioned below. The complaint started from last year. Does PURE IT technical team requires few month to solve a customer complaint. Date - Complaint Numbers [protected] c[protected] [protected] c[protected] [protected] c[protected] which we have given and there is no resolution yet. There is constant leakage of the instrument from last 4 months but no action is taken. Its pathetic customer service where you guys are not bothered about the resolution. I was a ambassdor of HLL but I have lost all the faith. If you have any courtesy, please send someone and solve this problem Its high alert red situation for us where every alternate day we are calling your customer service and repeating our issue rather than working on our life priority issues.There is assurance on every alternate day that it is solved still nothing has been done till today.