Pure IT Water Purifiers — Water Purifiers Marvel

Address:Chennai, Tamil Nadu

One of the worst experience in my life. Pureit marvel Purchased on 26th June 2013 My Costumer Id No [protected] After a month I complained 5 times about this, twice battery was changed and twice the filter was changed still it does not work properly. There was no trace of the technician every time after registering the compliant I receive a SMS that the complaint has been attended and please give your feedback. Are you guys seriously organised? I feel your franchise service (New Wave Agency Chennai 600082 ) Support is cheating you and your valuable customer. Can you understand how desperate I felt and was badly in need of your help to repair and re install. My father-in-law and mother-in- law supposed to drink filtered water to avoid infection. I have been using mineral water from the nearby shops from my home. What is the use of purchasing the product from you? Can you people get my feelings and the mental stress I need a free service to compensate whatever has happened till now. Hope my problem will be solved. Since we are using this product for a year, we have complained about 25 times, but still no proper response.03.02.15/C[protected], 05.02.15 C[protected], 10.02.15 C[protected], 15.02.15 C[protected], 20.02.15 C[protected], 23.02.[protected], 06.03.15 C15630035, Registered Name: M.K.CHANDRASEKARAN Contact no[protected]. Agency: NEW WAVE AGENCY[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information