Pureit / Hindustan Unilever — Complaint no. C[protected] "got msg complaint resolved even though nobody attended it"

Address:

560085

Hi please anybody don’t buy pure-it water purifier, i would like to share my experience with pureit, i have purchased pureit marvella with jug model one and half years back. I faced with water leakage problem after 3 months. Then i raised a complaint with customer care, more than 8 months i spoke to 5 or 6 manger also. They are telling today or tomorrow sure problem will solve. But i don’t know which today or tomorrow. Whenever i spoke to customer care, i am getting two messages. I have lot of messages but few massage only i have mentioned below. One more thing: no toll free number. Think about, how munch amount spend?. Already spend a lot of money to customer care. But problem is still pending. So i am going to throw out pureit and buy good company water purifier.

Thanks for registering ur complaintc[protected]with pureit. Our service technician will visit u within 1 working day. Pl call [protected] for any query.
Pureit : ur complaint no.C[protected] has been attended. If not satisfied- sms "ser 0" to [protected] or email : pureit.[protected]@unilever.com or call [protected].

Thanks for registering ur complaintc[protected]with pureit. Our service technician will visit u within 1 working day. Pl call [protected] for any query.
Pureit : ur complaint no.C[protected] has been attended. If not satisfied- sms "ser 0" to [protected] or email : pureit.[protected]@unilever.com or call [protected].

Thanks for registering ur complaintc[protected]with pureit. Our service technician will visit u within 1 working day. Pl call [protected] for any query.
Pureit : ur complaint no.C[protected] has been attended. If not satisfied- sms "ser 0" to [protected] or email : pureit.[protected]@unilever.com or call [protected]