Pureit / Hindustan Unilever — False commitment and bad service | |||||
Hi All The RFS / 15873646 and the germ kit was booked on 3/08/2016. I spoke to Sushil at customer service first and he claimed he is unable to help me in any ways, the attitude of the agent is unacceptable and unprofessional. The call was escalated and I was assured that by customer service supervisor name Abhishek that the tech will come the next day by 12 noon but never came, later I was promised the tech will come by evening 7 pm but again never came. I did not receive any call as well. The overall experience is pathetic and day by day the service is deteriorating. I am using pure it for more than 8 years but this is the worst experience . This is just a feedback that one day, pure it will experience the same fate as Nokia and Blackberry had to face ie will be out of the market soon if nothing is done. Now I will soon shift to Aqua guard for a better service. Abhijit Namdeo Was this information helpful? | |||||
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PureIT / Hindustan Unilever customer support has been notified about the posted complaint. | |||||
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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