[Resolved]  Pureit / Hindustan Unilever — Indulekha hair oil getting solid in bottle and increased hair loss

Address:560055
Website:[email protected]

Dear concern,

I have purchased indulekha bringha oil 1 week before and started using facing lot of problem as listed below.

1- oil is becoming solid in the bottle and on tip of opening. After using oil if i close the cap and leave and open next day to use then after pressing a lot also oil is not coming out through provided comb and oil getting solid form on tip of bottle like ice.

2- after applying oil if i put my hand on head/hair then lots of hair are coming out in hand.

3- oil is becoming solid in bottle and not coming out side through comb. If i remove the cap from bottle then i need to take oil by fingers because its solid.

Note -
1- i would like to know about quality check of this product
2- is there any stability carried out for this product or not if yes then why its getting solid in normal temperature. Etc.

Expecting valuable response and action.

Thanks
Was this information helpful?
No (0)
Yes (0)
Jan 1, 2017
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Lakme Customer Care's response
Dear consumer,

We sincerely apologize for the inconvenience caused to you due to our product Indulekha Bringha oil. In order for us to help you better request you to please share you contact details [Name and Phone number] to our email ID Lever.[protected]@unilever.com

Regards,
Consumer Engagement Centre
HUL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information