Pureit / Hindustan Unilever — The Worst Mistake By Buying Your filter - Opportunity of Being Heard - NON REPLACEMENT of Purifier

Address:

Warangal, Andhra Pradesh, 506002

Dear Sir/Mam,

This is the to inform you and to bring to your notice about the worst service received from your end(ComPanY).

This is the worst responce received from the well reputed company, owing to which i was ready to pay such a high price for the goodwill and after sale service. The only material difference which differentiate your company from the peers, is the Quality and After Sale Service.

But this time you "Hurted the sentiments" from the benchmarK - proving the incapability and your lower mission and vision for the longrun.

Now comming to the point, wrote all the above to make sence and seek your attention, that this is different from all other complaints you receive in your routine course.

I am Presuming that the reader of this complaint is Well Educated and has a degree of "common sence" o[censored]nderstanding.

This is to bring to your notice that the "Service Receiver" purchased the filter by paying 9750/- after availing an exchange discount of Rs 1250/-.

We were having problem from the very begining and we have repeatedly seek the customer care. After the same problem continued we asked the customer to replace the product but, it was in vain - they delayed all the service from time to time. at the end we were forced to drink the non-purified water instead of paying such a high price from the reputed company.

Its strange and you have to accept the FACT that the user of PURE IT water purifier are forced to drink NON-PURIFIED. Shame on the service. You deserve a tight responce and i am planning to approach all the customer/Consumer forum available and importantly all the SOCIAL MEDIA especially where i can meet all the customers and pass them the messge of the quality of service they will receive if they buy Pureit instead of other from the peers in the market.

Social Media will pass on :

BuY PuReiT water purifier = and be forced to drink unforced UN Purified Water.

This is also to bring to your notice, being an educated person and know how it will affect the crediability(Loss of Reputation) being aware, Thoght to give a "OPPURTUNITY OF BEING HEARD'' - Because i know many a times top management is not aware of the problems faced by enduser.

Last resorto,

Please do the needful, because my mom-dad-kids were facing this problem and were forced to drink the non-purified water, in a weather changing environment-leading to several dieseases.

As i just completed my exams yesterday, and was informed by my parents today staying in warangal, as i was writing and studying in hyderabad. was suppose to sue you for all mental pressure caused by you people. were facing problems for the last 3 months.

You have to PAY HIGH THIS time high, i will ensure that.

Details of complaints:
1. Please refer all complaints from your data base from phone number [protected]
2. Few of the available details which i have on record are(Lost mobile so data before october is not available :
a) 7th oct - Compliant no :[protected]
b) 16th oct[protected]No responce to date - just the person came today - that means after 1month... Shame on the service - HUUUUUUHHHHH

Purchased from: Sri Devi agencies-Warangal(authorised dealer)
date- 17-6-16.
amount- net amount -9750 after disc 1250.

took more than half and hour to write - Spend the time to read this aswell. Dont force to loose the patience and do something which might HAMPER the goals/Mission/Vision of your company.

Last but not the least : Shame on the service - not such from atleast HUL. even i am the shareholder of HUL, ...

take necessary steps and all furthur communication related to this complait: respond to [protected]