PVR Cinema — Show delays.

Address:Gurgaon, Haryana
Website:www.pvrcinemas.com

I used to be a regular patron of pvr cinemas but if you check your records, i was not there for many big releases recently at pvr just because of the reason that the there was a huge delay in starting the from the show time which went from 20 min to 30 min.

So i was in this show yesterday, to give pvr another try :
Spectre (u/a)
Pvr: mgf mall, gurgaon (audi 3), national capital region (ncr), gurgaon
12:10pm | sun, 22 nov, 2015

Firstly the movie didn't start until 12.35pm, a whole 25 minutes delay in starting. it went over the head when the interval was 15 minutes long with several ads being shown twice. seriously!! who does that??? you introduced a total delay of 40 minutes in the movie. there is something seriously messed up with your management which is prioritizing advertisements over entertainment and time of patrons.

So i will be using other multiplexes from now onward. let me know if you decide to fix this problem at your end and i will try you again.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

PVR Cinema — Gift Voucher not accepting

Sir I have bought a PVR gift voucher on my mobile & is valid to 11th Sept. but when I entered this voucher code in www.pvrcinemas.com website it shows that voucher is already used.

I have booked 2 tickets costing Rs 850 through just dial. The money from my credit card account deducted but ticket not confirmed. I did not get any message from JD.

My program of today got wasted due to JD.

Refund my money asap.
PVR Cinemas Customer Care's response, Sep 22, 2016
Verified Support
Dear Akjha1966,

We request you to please share your Mobile Number & Email ID on [email protected] for further assistance.

Regards,
Team PVR

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2430
    Pending
    0
    Resolved
    787
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information