[Resolved]  PVR Cinemas - Ampa Skywalk — Forcing people to buy popcorn and pepsi for the ticket sold at Rs 10

Address:Chennai, Tamil Nadu

PVR cinemas is one of the prominent multiplex in India. But to my disappointment I realized that they are forcing cartel sales in Chennai. According to the rules of the Tamilnadu government all front row tickets in theatres are supposed to be sold at Rs10.This is a very people friendly measure by the government as it makes watching movies affordable to all classes in the society. But on June 21st 2014, I went to Ampa Skywalk PVR cinemas to watch the movie 'Angry Babies'. I asked if Rs10 ticket was available. The man at the counter said it was Rs80 and not Rs10. I was taken aback for a moment. He explained "Rs10 for ticket and Rs70 for popcorn and pepsi". I told him I don't require the Pepsi and popcorn but to my surprise he said they give it only as a combo and not the ticket alone. I wasn't ready to give up and asked him how he could force cartel sales. Suddenly a senior manager looking person who heard the conversation came and said no Rs10 ticket for 'Angry Babies' and asked me to take Rs120 ticket if i wanted to see the movie.He was very rude and was literally shooing me away I found it shocking. How can such a big multiplex force people to buy popcorn and Pepsi along with the ticket? The entire purpose of bringing the Rs10 ticket is lost. As a citizen I think I should raise my voice against this injustice. Probably the combo offer they are offering is good and cheaper than the normal rates of popcorn and Pepsi inside the theatre but people should not be forced to avail the combo offer or they should not be declined tickets because they are not willing to pay Rs80.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Patron,

Kindly share your e-mail id and mobile number, so that we can further investigate the matter.

Regards,
Customer Care : PVR Cinemas
Hello PVR team

I had written a mail to your feedback email id.
I spoke to your Operations manager Mr Prasad. He apologised for the incident and assured that he will look into the matter.
Anyways, my mail id is [protected]@gmail.com and phone number is [protected].
Thank you for the quick response.

Regards
Emy Ann Oommen
Wat to know rates for popcorn normal size and pepsi normal they charged me 350 rs which was very high rates in any were in chennai

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