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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 12

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G
Gina123brophy
Apr 30, 2023
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Fraud with Pepsi cups at Jamnagar Location

Address:PVR Utsav, Jamnagar

Ordered combo of Pepsi and Popcorn and they served Pepsi in Lipton Tea cups.

This is Fraud with costumer by Providing not enough quantity of Pepsi and serving it in Tea cups.

I've been into many PVR around whole India but first time ever seen such kind of fraudulency....
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Dear Concern,
I have erroneously booked 4 tickets worth Rs 3684/- for 29th april instead of 30th april at PVR cinemas pacific mall subhash nagar delhi through paytm but when i called at PVR they are saying they will not refund amount booked for tickets as they are booked through paytm and we dont have access to check their status..

Request you to kindly help in getting cancel the tickets and refund amount back at the...
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I
its_fateh
Apr 29, 2023
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Ticket fraud

Address:pvr cinema elate mall

Box office boy take 600 rupees nd i got a 460 rupeew bill in text....
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S
Shan2626
Apr 28, 2023
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PVR Bhiwandi charging more than online tickets

Dear Team,

We went to watch PS2 today 10:55 PM Show and the price showing online was 130 Rs. We went to the Bhiwandi branch to book ticket offline and to our surprise we were asked to pay 250 Rs per seat. They said the extra charge is for food which is compulsory. We have never encountered such a situation were we were asked to pay more. We said to them that you cannot ask customer to eat forcefully when it's already past...
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sridhkri1977
from Hosur, Tamil Nadu
Apr 27, 2023
May 5, 2023
This thread was updated on May 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted for 2 tickets PS-2 Movie but didn't received ticket

Address:Triveni Garden, old rayakotta road, Hosur

I booked 2 tickets from the Pvr website and paid via Netbanking the transaction was successful but I didn't received the ticket. Its completely disappointing and refund amount is not credited to bank account. I spoke to pvr customer care they told amount is already refunded but it is not reflected to bank account. I think PS-2 movie showing all the tickets are available but when the customer buy the tickets it got debited the amount from...
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Siva.1083
from Hyderabad, Telangana
Apr 27, 2023
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Not providing AC

Address:Hyderabad

I booked my ticket for virupaksha movie at PVR icon, Madhapur, Hyderabad. There is no AC through the movie . The ticket price including sevice charges 330 rupees....
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Arunraj Sivakumar
from Chennai, Tamil Nadu
Apr 26, 2023
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Did not get privilege points for ticket bookings

Website:www.pvrcinemas.com

I don't get any privilege points on ticket booking, I have listed the tickets booked date, and amount paid for tickets below

1. On 17 Feb 10:00 PM - INR 244.68
2. On 30 Mar 10:25 PM - INR 154.34
3. On 06 Apr 10:10 PM - INR 216.74
4. On 30 Apr 07:55 PM - INR 1, 733.92

email_id - [protected]@gmail.com
mobile number - [protected]...
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Manjula89
from Raipur, Chhattisgarh
Apr 26, 2023
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Pop corn packet forcefully hand over

Address:City centre Mall raipur pvr cinemas

They forcefully hand over the packet of pop corn, but still do not want it...
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J
Jaisundhar
from Chennai, Tamil Nadu
Apr 26, 2023
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Amount debited from my account but ticket not booked. Need refund

I tried to book tickets for ponniyin 2 via PVR app on April 26th around 3.30 AM, amount Rs 427.48 has been debited from my account but tickets not booked. Need refund....
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Bala1999
from Chennai, Tamil Nadu
Apr 26, 2023
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PVR - Sathyam - Amount debited but ticket not booked

I booked ticket for Ponniyin Selvan 2 in Sathyam Cinemas, Chennai for ₹588.78
Amount debited from my bank account but ticket not booked. Please help me get the money back...
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V
Vignesh Rajamoorthy
from coimbatore, Tamil Nadu
Apr 26, 2023
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PVR Cinemas Money paid yet ticket not received

Address:Brookfields, Coimbatore

I had booked 2 tickets on PVR app for Evil dead rise movie for 26/04/2023 4 pm Brookfields Coimbatore, and after selecting the tickets and choosing for UPI option I was prompted to the UPI page (phonepe) after paying the money got debited from my account yet there was no confirmation from the side of PVR. I attached the UPI transaction screenshot for reference...
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Amandeep8989
from Jalandhar, Punjab
Apr 23, 2023
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Harassment

We booked today show at PVR curo Jalandhar for evil dead rise at 10.45 pm.
We had to left the show in middle as cinema has allowed drunk people and they were shouting all the time
We complaint with cinema staff but they were not much bothered.i was with my wife and they were not bothered of a female security concern
Big question is that why cinema is allowing drunk people inside the cinema hall...
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A
Apr 22, 2023
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Age restrictions

Address:Oberoi mall

Few students of my college who will become 18 plus on september 2023 went to watch the evil dead rise movie and they were allowed. So then I and my friend who will also be 18 plus on september 2023 decided to watch the same movie but were not allowed for the movie....
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I tried to book 2 tickets from pvr app. And I paid 403.72rs and transaction is successful but the tickets not booked. When I am observing those tickets I selected in theatre they are blocked in app but i haven't got any tickets. W
Either compensate me with my refund or give me my tickets @PVR Cinemas?...
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Address:PVR, Pacific Mall D-21, Dwarka Sector 21, Delhi.

On 21/04/2023 I along with my mother went to watch a movie namely “Kisi Ka bhai kisi ki jaan” at PVR, D21 Pacific Mall, Dwarka, Delhi. I purchased 2 tickets for 12:50 Pm movie show but to my surprise I was forced to purchase the food voucher with movie ticket and when I specifically mentioned that I didn’t want the food voucher, the lady (name not known) specifically mentioned that as per PVR policy these tickets can’t be purchased...
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SANJAY H R
from Mysore, Karnataka
Apr 20, 2023
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Not playing National anthem in pvr

Address:MYSORE

Hi my self SANJAY from Mysore Karnataka

I have visited PVR cinemas in forum Mall more then 5 times, why your team members are not playing National anthem before film starts, each and every Film theatres are playing National anthem before films starts why not in PVR, what's your problem.

You can play more den 10 advertisements each and every time.

Don't you feel shame on urself for this.
br...
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Rani Gogna
Apr 19, 2023
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Mental Harassment and inappropriate behaviour

Hello sir,
I am taranjeet kaur from your pavillion pvr branch working as lady guard. I want to say that the men staff is not good there, they use abussive language in front of me, and i complained to my senior's they dont take action against them. Men staff bulling and ragging on me when i am on my work. Some of the chocolates stolen by someone from open locker (which is provide us for customers outdoor food) and they blame on me...
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Nagarjun Baviskar
Apr 18, 2023
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High amount receive

Address:Nagpur PVR IMPRESS MALL

Booking ID is 10617771 for (2D) BHOLAA (HINDI) (U/A) on Tuesday, 13:10 (24 Hours Format) at POS:PVR EMPRESS MALL, Maharashtra in screen Screen 4. Your seat number/s is/are B18, B19.Dear Patron, The voucher codes are CVPW2GXY9, CVPIK1BMI. With each voucher enjoy a value of INR 150 each.This voucher is valid for 4 hours from end of the show.

But online ticket amount is less Rs. 177.88...
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Dr. Gazal Sharma
Apr 17, 2023
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Amount deducted two times for a movie ticket

I had booked two tickets for Bhola @ 290 each total amounting to 580 from our debit card but the amount was deducted twice with Rs. 580 and 580 for the same I don't know why??
I need proper justification for the same and a refund, i.e. Rs. 580/-.
I have checked my card transaction and it clearly shows that the money has been deducted.
Show timing 04:35 PM
Date- 14/April/2023
Movie Bhola
Pvr cinema...
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sandeep8ms
from Bengaluru, Karnataka
Apr 16, 2023
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No individual partitions between men's urinal.

Visited
PVR AURA
International Tech Park Park Square Mall, ITPL Main Rd, in front of ITPB, Whitefield, Pattandur Agrahara, Bengaluru, Karnataka

The men's toilets do not have individual partitions between each urinal.

They should provide this basic facility considering the high prices charged for food and movie tickets...
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