PVR Cinemas Complaints & Reviews

I have watched movie Bholaa having showtime 12:45P.M. The AC was not working at that time after that I have requested to some of their staffs to turn ON the AC but AC was not started till interval of the movie.
In interval I requested again but they have not started. Then in second half I requested again then they finally started it before 10minutes of ending of movie.

So what kind of service is this. Really frustrating....

Movie sirf 1 ghante ki dikhai or pese cash leke order bhi nhi laye I want my money back I have 5 tickets...

Sirf 1 ghante ki movie dikhao mene cash me order Kiya h wo bhi nhi diya I will cash agains you I want my refund...

I recently tried to purchase 3 tickets and made payment through paytm but the payment failed and I haven't received the refund till now. Please try to send the refund as soon as possible. Account made through mobile no- [protected]...

Hi
I had booked for the movie John Wick : Chapter 4 at PVR CInemas, Nexus Mall, Koramangala, Bengaluru on 12th April, 4:45pm show. While watching the movie from the start, I felt the visuals are little shaky. I asked about it to the person sitting next to me and he also agreed the same. After watching the move for some 20 mins, I went out of the movie hall and asked the PVR staffs for the manager in charge. The manager came and I described...

Paid for popcorn in pvr app twice, once using paytm wallet and next using debit card. Money was debitted from both and app said unable to process and will take 48 hrs to refund but it has been 2 weeks and havent received refund or any message...

I went for morning show of pope's Exorcist at PVR, Singapore mall, Lucknow.
The AC was not working at Audi 2, 10 AM show.
After intermission they started AC without cooling, i got very pissed off with the hot enviornment.
PFA of movie ticket...

Is pvr install CCTV inside the auditorium.if yes then why you don't inform your coustomer about it .and what about the privacy of the couple.are you sure that your staff doesn't leak any footage....

I am a regular customer...and a high end customer at diamond plaza ever since it's inception. Am a 50 yr old female teacher. Almost every day i visit this mall as I am a local. Today a very unpleasant thing happened which i would like to share with all. I had a waste paper in my hand after having chana at the gate . I could not find any dustbin outside and since I am particular about throwing litter in the bin only I found a bin at the outside...

PVR Customer Service,

I am writing to express my disappointment and frustration with the recent policy change at PVR Faridabad, which now requires customers to purchase food along with their movie tickets. I visited PVR Faridabad yesterday and was shocked to learn that I had to purchase food in order to watch the movie.

As a customer, I believe that this new policy is unfair and inconvenient. Not only does it...

Had ordered 2 regulsr pepsi's in PVR cinemas on April 9th, 2023.Was charged rupees 500 for just 2 pepsis. This is extremely high and more than 10 times the price in the market. Kindly justify the price and refund the amount....

Had ordered 2 regular pepsi's in PVR cinemas, Mangalore on April 9th, 2023.
Was charge rupees 500 for just 2 regular pepsi's. This is extremely high and more than 10 times the price in market. Kindly justify the price and refund the amount.This is not acceptable....

Hi Sir / Madam

I visited PVR S2 Preambur Screen 3 for yesterday 8th April 10pm show with seats B6 to B10.

I missed my smart watch black colour Redmi model near the seats, can you please check and confirm if you have found anything.

Please do the needful and thank you.

- sreekanth...

My show was in the morning for 11:30 AM BUT I REACHED AT PVR BY 11:00 am and they denied my entry said i have to wait outside they can only allow 10 mins earlier this felt kind of rude behaviour as it was just a matter of-20-mins and mall wasn’t open so i had to keep standing outside the pvr saphire sector 21 dwarka outside like a fool and wait for 20 min to just check in least they could do is let me wait in the lounges and be seated as...

Dear PVR Customer Service,

I am writing to express my strong dissatisfaction with the policy of requiring customers to purchase food coupons in addition to their movie tickets at the PVR Friends in Jalandhar. I recently visited your cinema on April 6th, 2023, and was shocked to learn that I would not be allowed entry to the movie screening unless I purchased food coupons worth 880 rupees.

This policy goes against...

Transaction no.3521277
Invoice no.: 0009883
Place: Brookfield Mall, Coimbatore
Date : 04.04.2023
How is salted popcorn 35gm is costlier than 80gm.
As per above bill
35gm salted popcorn is Rs.165 incl GST
80gm popcorn is Rs.147.37 incl GST.
Refund the excess amount....

I bought PVR Passport and have used it to watch 9 movies till now...but according to the PVR app & website, I have used all 10 of my visits. Please resolve my issue....

They charged extra amount for the ticket at night the show was of 9:55 pm and the ticket on book my show was 220 but they charged 320. Please look into it and i want my refund back...

Hi this is Ashwin from Chennai. Today morning (01/04/23), I & my wife booked Viduthalai Tamil movie at PVR VR Mall, chennai. The show time is at 9.15am & we were in our seats five minutes earlier but the film has not been telecasted for 30minutes. Full of advertisements & after 40minutes the operating person came & informed that the projector has got freezed & it will take more time to start the movie. We both are working & we generally book...

Amount has been deducted from bank account but ticket was not given. Haven't got a refund yet....