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PVR Cinemas Complaints & Reviews

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Last updated Apr 11, 2024
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PVR Cinemas reviews & complaints page 9

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M
Mahashish
Jun 16, 2023
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PVR app not showing ticket after payment

Address:Guwahati, Assam

On 16th June 2023 I booked 2 tickets amount ₹635 total for the movie The Flash 2023, but after the payment through UPI paytm, I never got any confirmation from PVR app and also by gmail for my ticket, so hopefully i get a response about this matter and get the refund....
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M
Mahashish
Jun 16, 2023
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PVR app , ticket not showing after payment

Address:Guwahati, Assam , India

On 16th June 2023 i booked 2 tickets from PVR app for the movie The Flash 2023, my payment was through upi paytm ₹635, I never got any confirmation weather through PVR app or gmail, so hopefully get a response to this matter and get my refund....
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S
Jun 14, 2023
Jul 15, 2023
This thread was updated on Jul 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invoice copy not received

Address:Palladium mall

Yesterday i bought popcorn in palladium mall pvr cinema & asked for bill. Lady at the counter said will send bill in your mobile.she took my mobile number also.
But still i didn't receive any invoice copy yet....
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naresh5038
from Warangal, Andhra Pradesh
Jun 13, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not delivered

Address:warangal

Last year 15th May 2022, we ordered food at intervals. The money was also paid, but the food was not delivered.

I filed a complaint against PVR Cinemas Company in May last year. It has not resolved the complaint so far. Why?...
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S
Spaghet
from Bengaluru, Karnataka
Jun 12, 2023
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Movie ticket booked but not showing

I booked 1 PXL ticket for Adipurush (Telugu 3D) movie on 12th August, 12.32 am. The venue is Orion Mall, Bengaluru and the show timings is 8.10 am on 16th June. The money got debited from my account and I did not receive any booking confirmation from PVR. The ticket is also not reflecting on my app. The payment was done through Google Pay....
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I visited lulu mall PVR, Lucknow today, I purchased ticket offline, ticket maker ask me price even higher than it is showing online on book my show, when I ask her why is there so much gap in between prices she said its because we are including taxes BT I don't understand how taxes making difference of 120 Rs in same catergy of ticket, anyhow I purchased it from her then at end after printing ticket she said I have added meal in your...
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A
achalg
from Bhopal, Madhya Pradesh
Jun 9, 2023
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Order refund

Website:pvr cinemas

So, i ordered 2 nachos and 3 coke, and the order total was 1620, but the transaction got cancelled by them, and i havent gotten a refund from 5 days...
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A
Ajay_SVC
Jun 7, 2023
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Under billing of FnB items

Address:Saket New Delhi

I went to watch a movie at Anupam PVR in Saket, New Delhi on 7th June 2023. I purchased a tub of Pop corn with https://www.consumercomplaints.in/new_complaint/ regular Pepsi and paid Rs. 840/- for the same. The girl at the counter told me that I will receive the bill on my phone. After coming home I opened the link to check my invoice and found that the Bill was for items different from my order and of a much lesser amount Rs. 295/- only....
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Address:Vegas Mall Dwarka

I visited PVR Cinemas Vegas Mall Dwarka for an evening show on 04/06/2023, When I went to the counter to buy a meal (Popcorn+coke), the cashier fraudulently added 3 microwaveable popcorn for no reason and when I politely tried to tell her to remove it from my order she was extremely rude and started telling me that PVR mandated it. Moreover, I did not receive a printed bill with my order and neither my number was taken (usually I receive...
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On june 3 I booked ticket for spider man across the spider verse 211*2= 411 my money got deducted but ticket not booked pls resolve fast...
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Summary-
Booked 5 tickets for Spider-Man: Across the Spider-Verse for Saturday June 3rd 2023 show in Nexus Mall Koramangala via PVR app. The payment was done by Gpay.
The money was deducted but tickets were not booked, kindly help.
Transaction Details attached....
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V
VipinGupta90
from Noida, Uttar Pradesh
May 29, 2023
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Stop at the gate of Cinema and Prmomise to refund the money

Hi Everyone

We buy the ticket on 20/05/2023 for movie The Kerala Story at PVR Gaur City Greater Noida (Audi 02-Prime Seat No - M5, M6, M7, M8) - Order ID - GAUR[protected]

We have a infant so PVR manager stopped us to enter in the movie hall and promise the Refund of Ticket Value including Convenience Fees

But no money received till now

Kindly release our payment...
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B
Bhargavaa G
May 26, 2023
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Regarding tickets not being booked

Address:No.3,1st cross,c.s.nagar,coimbatore

Hello.I've recently booked 2 tickets worth rupees 556 via UPI.I tried to book Fast X tickets in Brookfields coimbatore.The money was debited but I didnt get my tickets.I've again booked the tickets via book my show so I would like a refund for the money spend in initial booking throught the pvr app.The date of booking was 26/05/2023....
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P
Phonky
from Ranchi, Jharkhand
May 21, 2023
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Money Deducted but ticket not booked in separate

At first I booked 2 tickets for Fast X movie it was done without any issue but after few moments I booked another ticket for same movie but it was not booked but my money was deducted from my account. Only 2 booked seats are showing. My contact number is [protected]....
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J
Jay sharma12
May 21, 2023
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Ticket not booked but amount debited from my account

I have gone to book 6 tickets of fast x Hindi-4dx 3d at 3 pm of 22 may. Amount 3840 but my ticket got cancelled after some time as my payment won't done in time and after 5 min my payment got deducted please help
Mall- Pacific Mall pvr...
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A
art_03
May 20, 2023
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Surrogate advertisement

Address:PVR ICON HYDERABAD MADHAPUR

I had seen royal stag water bottle advertisement in Hyderabad. I believe it is banned to surrogate advertisement in india...
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A
Aasthapal
from Noida, Uttar Pradesh
May 20, 2023
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Booking issues with PVR

I tried to book tickets from PVR cinemas through official app but my ticket not booked and amount debited from my account...
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A
AtorbA
from Noida, Uttar Pradesh
May 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted for 1 ticket Fast X Movie but didn't received ticket

I booked 1 ticket from the PVR app and paid via cred. The transaction was successful but tickets are not booked. It is very disappointing and frustrating. Total amount of Rs. 744.18 was deducted from my account.
Incident date: 19th May 2023...
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R
Robby7776
May 19, 2023
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Order not taken

Address:Ranchi

I requested to take my order but they haven’t took it serious...
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A
Aminimi
from Hyderabad, Telangana
May 19, 2023
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Refund issue

Address:Hyderabad

No response from pvr side..
Irresponsible industries
Staffs
My refund amount 500 till now didn't get any update from company side...
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