[Resolved]  PVR Cinemas — bad response from pvr

Address:New Delhi, Delhi

I made an online booking on pvrcinemas.com and the payment was deducted from my IOB net banking for Rs. 10001.12 /- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either. They have no information about customer support other than an email address [protected]@pvrcinemas.com. Calling their number in Gurgaon does not get any response either. Really silly... they charge me for a "convenience" and I end up spending 3 hours for what should have been 5 minutes. Highly frustrating, and just convinces me that they have no interest in addressing customer needs. Henceforth shall always look for an option other than PVR and recommend everyone. CCAV-CCABB1AVK234-O140213- [protected]@823908 ADITYA KUMAR [protected]@gmail.com [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Aditya,

We hope that your money has been credited into your account.

Regards,
Customer Care : PVR Cinemas

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2429
    Pending
    0
    Resolved
    787
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information