PVR Cinemas — Disrespecting Behaviour with customers

Address:

Krishna, Andhra Pradesh

Hello Sir I am Bhargav Tej, today I along with my friend went to watch Kingsman movie at PVR Cinemas, Vijayawada for 10:15 PM show with Seat Numbers H11, H12. When movie got finished all the viewers started leaving and with titles still running on. We had a small cover with us which we forgot to take while leaving... when we are coming down on stares my friend realised he left the cover and went back to seat and I was nearing the theatre staff standing at the end of stares and by the time, a guy named Anand (Staff) started "shouting without respect" and flashed torch on my friend and I said boss he is going to bring cover left... while I am speaking he flashed light on my friend twice and "without listening to me he started shouting abusively..." and then he started answering me in aggressive manner. I asked the other personnel (Name not known) on duty about this guy and he said sorry and this guy asked the personnel "why are you talking to these guys" in disrespectful manner. I had spoken to duty manager incharge and gave a written complaint in there log book along with my contact details (Not sure whether it is complaint book). I do not want an apology. Teach this guy (Anand) some manners and take necessary action for his rude behaviour. Regards Bhargav Tej +[protected]