PVR Cinemas — GIFT CARD NOT DELIVERED & NO RESPONSE FROM THE CUSTOMER CARE

Address:Bangalore, Karnataka

I have Booked a Gift Card on 16th December through Pvrcinemas.com, and it's two weeks now, and I have not received the Gift Card. More than Five times i had called your customer care about the Delivery issue and they were not giving any details about the Delivery time or shipping Details. Wanted this delivered before christmas as my Chirstmas gift to my friend. The customer care team is not even able respons properly and THEY ARE NOT READY TO SHARE ANY SHIPPING/TRACKING Details. Attached is the confirmation mail THANK YOU FOR CHOOSING PVR CINEMAS Dear Syamlal Pullamballi, We have received your order ID: GC0501565 with details as below GIFT CARD : BOUQUET OF SMILES Order id : GC0501565 Your Message on Gift Card : Ho Ho Ho... its chirstmas time, and your secret santa wishes you and Neebesh a happy married life and a Happy Christmas. Phone [protected] Delivery Within 5 business days Quantity ordered 1 nos 500 x 01 Card(s) 500.00 Delivery Charges 50.00 Total Amount Paid 550.00 Order Date & Time : Tue, 16 Dec, 2014, 12:05 PM Payment Mode : DEBIT CARD : 550.00 Important Notes: You can visit http://www.pvrcinemas.com/giftcards for terms & conditions and FAQ"s for the gift card. To track your order or for any other queries, mail your order number to [protected]@pvrcinemas.com.
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    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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