[Resolved] PVR Cinemas — No shows contain Dolby ATMOS | |||||
PVR cinema is famous for its one screen (Dolby ATMOS). Most english action movies and animation movies release with this feature for sound. But nowadays Lulu - PVR only shows malayalam or most viewed movies(movie which more people tends to watch on a single show). Since the screen for ATMOS (AUDI-6) contains more seats than other screens, they could make more profit in a single show. This is the motive behind the action. People want to watch movies with the facility of ATMOS quality and its 3D surround sound. Its not able to be achieved now. This is not fair. Actions to be taken for this. Was this information helpful? | |||||
Jan 10, 2017 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Dec 10, 2016 PVR Cinemas Customer Care's response Dear Mathew Jacob, Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you. Regards, Team PVR | |||||
2 Comments | |||||
Comments
I have booked for gold at pvr cinema but the seat was not in a condition to slide...very disappointing
PVR Cinemas Customer Care's response, Jan 11, 2017
Verified Support
Dear Vandana Gaurav Gaikwad,
We request you to please share your mobile number & email ID on [email protected] for further assistance.
Regards,
Team PVR
We request you to please share your mobile number & email ID on [email protected] for further assistance.
Regards,
Team PVR
Now after emailing the feedback team, they say that it is not their mistake.
Now without proper information in pvr website and bookmyshow how can a customer know that it is a 2D movie?
Pics attached:
-pvr website booking which i did again for evening at PVR pepsi IMAX.
(No mention of 3D) but manager assured that it is 3D there.
-my booked ticket which i want a refund. ( here also it says only the movie name and no mention of 2D/3D