[Resolved] PVR Cinemas — Wrong seat allotment, poor service and movie credits not shown. | |||
I went to watch captain america - civil war (3 d - english) in pvr cinemas, opulent mall, ghaziabad on 10/5/2016, 19:55 show. I specifically asked for centre seats in either of the rows behind at the ticket counter even then the guy booked me r-14 (Left side 4th seat in the third row from the back). At the time of booking, seats were available but as i entered the show centre seats for the rows behind had been already booked and i came to know about my seat. I complained to the usher (Named tinku) distributing the 3d glasses there about the situation before the movie began and he just assured me that the matter will be taken care of, only to not hearing from him again. Halfway through the movie i complained about this to the manager who also did nothing about it except for the false assurance. I had to watch the whole movie there itself. At the end of the movie, the credits were not shown. Even on me demanding the usher to show the credits (Which had the bonus credit scenes), the projection was switched off and i was asked to leave a telling me that it has no credit scenes. This to my knowledge is not legal. I missed the credits and the scenes. Not to mention the poor service in general and no one there to seek help from. Ticket attached. Was this information helpful? | |||
Jul 5, 2016 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support May 31, 2016 PVR Cinemas Customer Care's response Dear Patron,
We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.
Regards,
Customer Care: PVR Cinemas
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 4 Comments | |||
Comments
PVR Cinemas — No male washrooms
The male restroom has been closed for more than one and half month... Inorbit Hyderabad pvr is the worst. Nishanth.. Venugopal are Manjith singh who is the incharge of this branch. worst service by pvr.. Didn't expect thisPVR Cinemas — wanna book tickets bit its giving error for card no.
Dear sir, i'm trying to book the tickets online but the following error is being displayed on the screen"please provide with the valid card no." Regards, ritika
The seating arrangement in PVR Erramanzil, HYderabad is very bad and i suffered severe Neck pain. Not only me, even my husband and my daughter also suffered a lot. we booked tickets for Sahoo (telugu) 2D movie dt.31/08/2019 and we got front row seats(1st row from screen).As the distance between 1st row and the screen is very less...we are unable to watch the movie unless we raise our head which caused severe Neck pain...
I request concern authorities to resolve the issue...I don't recommend any one to book ticket sin PVR Erramanzil...
I request concern authorities to resolve the issue...I don't recommend any one to book ticket sin PVR Erramanzil...
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PVR Cinemas — Comfort
Hello I'm Anmol kamble from nanded, when I visited for a movie named MUMBAI PUNE MUMBAI 2 (marathi movie) at PVR nanded I got the seat number N-14, there was very low Quality of comfort, the seat was broken !!!