[Resolved]  Quikr — Ad_ID[protected]

Address:Hyderabad, Andhra Pradesh, 500008

I payed 2500 using online debit card option with icici banking. I tried 2 times and it was failed from from the payment gateway though the amount is deducted.

Again i tried to pay 2500 through credit card option and same thing happe ned. Below is the details of transaction.
I purchase the product on 21st april. Its been more than 25 days of request and i didn got the amount 5000 return to my account.

The transaction id for this payment is [protected].
The transaction id for this payment is [protected].
The transaction id for this payment is [protected].
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Jun 16, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 15, 2016
Quikr Customer Care's response
Dear Amjad, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Complaint comments 

Comments

Ticket No:[protected]
Ad_ID[protected]

Customer service is not responding properly. They keep asking for transaction id and after that they reply that u will get response by tomorrow. But its been almost 1 month and I didn got any call from quikr.
Worst service from quikr.
Purchased unboxed moto e mobile from quikr which has ear speaker problem.have 6months certified warranty for it and when contacted regarding this issue till now no action taken on it.suborderid141667 invoice date08th Feb.invoice number[protected]
Order ID[protected]. I ordered for exchange on 29th April. As per online tracking it shows order is delivered to area manager on 2nd of May, 2015. i already made my phone ready for exchange for 10 days.
Worst delivery support from quikrx. Still product is not delivered and customer support also sucks on the same.

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