Quikr — Delivery not done despite payment

Address:	Bangalore, Karnataka, 560093
Website:	www.quikr.com

I made a purchase a purchase of study table (Ad id[protected] and payment transaction id [protected]) and paid money on 13th april. I got a call from quikr delivery[protected]promising delivery on 14th april between 4 pm and 8 pm. I did not the delivery.

I tried atleast 2 dozen times their customer care[protected] and delivery[protected] but not working) contact numbers. Finally when i got customer care number on monday, 18th april i was told that the delivery was scheduled for previous saturday i.E. 16th april and i was promised a call back within 24 hrs on the status. Nobody called up.

I had written to their customer care and after couple of follow ups, got a new number of delivery team. I called the delivery team[protected] on tuesday 19th april and again i was promised a call back on the same day. Today, 21st april, another 2 days have gone and i don't have any clue on the status of the item i ordered or what happened to the money that i paid. I have never seen such an irresponsible customer care or delivery team in my entire life who does not bother to talk to customer and resolve the issue.

I am not the only one who has issue with this. My friend has ordered for a 47 ltr refrigerator and paid rs.2600 for the same on 14th april. (His phone number is [protected]) it was supposed to be an express delivery and neither he got any call on the delivery nor any payment made.

I request you to take it at appropriate level and get me justice.

Thanks
Srikanth
[protected]