[Resolved] Quikr — Goods not returned from storage | |||||
I had placed an ad to sell a mattress and opted for storage service. It is now more than 20 days and my mattress has not been returned back. It was supposed to be returned if not sold in 14 days. There is no number to contact anyone. This amounts to theft! Was this information helpful? | |||||
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint. Verified Support Feb 22, 2016 Quikr Customer Care's response Dear Heenah,
We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Request you to write to us at [protected]@quikr.com with your contact details. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again.
We care,
Team Quikr
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 3 Comments | |||||
Comments
Still no response.. Have sent mail to the requested ID along with my contact number. Attaching the receipt of the storage which is totally unprofessional and looks like scrap paper.
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Reply
After putting this complaint on this website, I did receive a mail from Quikr saying my stuff would be returned back as it has not been sold.
Then I got a call on the 24th saying it will be delivered on 25th between 1-4pm. Unfortunately no one turned up the entire day.
When will it be returned?? Are you guys even planning to return my mattress??
Then I got a call on the 24th saying it will be delivered on 25th between 1-4pm. Unfortunately no one turned up the entire day.
When will it be returned?? Are you guys even planning to return my mattress??
Mattress received back finally BUT in a pathetic condition. Mattress was torn from one corner and completely dirty. It is of no use now as no one would buy it in this condition. Quikr..Please discontinue with the storage service is you are not able to look after the customer's goods in the condition it used be kept in.
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