[Resolved]  Quikr — Money has been deducted from the bank, but they are denied

Address:Kolkata, West Bengal

I have created premium advt.through net banking every times money has been deducted from my bank but at the last step I have received message from quikr that they did not receive any payment, simply denied.But I have all the money receipt.

Payment ID: UH[protected]KOLO2041421
Ad ID:[protected]

Ad Id :[protected]
Premium Ad Type : Highlighted Ad
NH[protected]KOLO2037175
Ad Id :[protected]
Premium Ad Type : Top Ad
Payment ID: NT[protected]KOLO2040239
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello,

We are sorry for the inconvenience caused. To help us resolve the issue, please write to us with your contact details and email address on [protected]@quikr.com and we will make sure your issue will be handled on priority.

Regards,
Quikr Team
Already I have sent several mails to [protected]@quikr.com but no action has been taken yet.Either convert my adds against the amount or refund the money without any delay.Please find the receipt of payment.Please find the payment details bellow:
PAYMENT MADE:
193+193+193+330

Ad ID:[protected]
Payment ID: UH[protected]KOLO2041421
Ad Id :[protected]
Premium Ad Type : Highlighted Ad
NH[protected]KOLO2037175


Ad Id :[protected]
Premium Ad Type : Top Ad
Payment ID: NT[protected]KOLO2040239

Another receipt

Hello,

We are sorry for the inconvenience caused. We have forwarded your issue to our concern team. They will soon get in touch with you.

Regards,
Quikr Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5423
    Pending
    522
    Resolved
    4269
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information