[Resolved] Quikr — Order cancelled by quikr but refund not yet processed | |||||
Dear quikr, Recently i placed a order for exchange on mobile through quikr x order id =10149591 sub orded id 245285 and paid for remaining balance using my debit card, your representative visited yesterday to my residence and checked my mobile phone. However he rejected the phone and cancelled my order. But till date i have not received the refund. Also my phone is working fine and i checked with quikr scanner it gave 100% result but there is some mark on screen but there is no touch problem at that area as wall, still it was rejected. But there is no terms or conditions placed on quikr regarding rejection like this, however the terms are that price may change after inspection. Really wasted my time and formatted all my data because of quikr. I have contacted quikr support and asked for complaint number but they do not provide any reference number. Also i have sent repeated emails to quikr regarding the same. Please look into the matter initiate the refund Regards Amit Was this information helpful? | |||||
Jul 13, 2016 Complaint marked as Resolved Comapny refunded my amount but hoever the process was too slow. after regular followups Quikr customer support has been notified about the posted complaint. Verified Support May 05, 2016 Quikr Customer Care's response Dear Amit,
We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
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Order was cancelled after 22nd April
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