[Resolved] Quikr — Product delivery | |||||
Regarding ad_id[protected] Product got delivered in good condition. But earlier on call with quicker executive when i asked question that will product be delivered to my room which is on fourth floor executive replied that ""there is no lift and room is on fourth floor, yes, product will be delivered to room and there will be no extra charge for this". During delivery, person made it clear that there is no lift and they will not carry product to room at fourth floor. Quicker charged me with 500 rs as delivery charge. If there is such a policy then quicker should not make false commitments. Ince quicker made a commitment to deliver to room and then denied, quicker should refund 200 rupees out of 500 rs paid as delivery charge. Was this information helpful? | |||||
Jun 28, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support May 28, 2016 Quikr Customer Care's response Dear Rahul,
We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
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We posted an ad for a new shoe rack and quikr doorstep picked item from our house on 17th April. As per your policy you have to return the item after 14 days to the seller. But, its more than a month and we have not received our shoe rack from you. I have already called many times your customer care but they don't have any status regarding it. Just look into the issue and resolve it as soon as possible. We want our shoe rack back at our home as we are not getting any appropriate offers. Please update us where is our item.