[Resolved] Quikr — Product not delivered for last 5 days | |||||
I payed the amount including the transport charges to quickr on 30th April. Till now they did pick the product from seller and delivered to me place. Whenever I called customer care they will tell that its will be delivered today and night I will get message that Seller is not reachable. Checked with seller and he mentioned that he changed the number, but he updated the new number in [protected]@quikr.com. But still logistic team is trying to contact him in old number. For last three days its happening and the customer care is not able to help me in this. Customer care provided the driver number [protected] and this is wrong number. Customer care is not able to connect me to logistic team or give me a contact number of them. They themselves not have the option to call logisitic. Because of this delay we are facing issues and need to be sort out today itself. Was this information helpful? | |||||
Jun 10, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support May 05, 2016 Quikr Customer Care's response Dear Arjun,
We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again.
We care,
Team Quikr
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 1 Comment | |||||
Comments
The seller sold me a washing machine which is not in a working condition. My Ad ID is[protected]. The seller tells it was working. Now I doubt if something has happened during transit or if it was in quikr go down.
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