Quikr — Quikr doorstep | |||||
Feeling Harassed at every level from Quikr.com. AD Id[protected]. The item was picked up and delivered by Irfan from quikr doorstep (Mobile# [protected], Auto No KA 05 D 0029) on Monday 14th Mar'16. Post delivery of the item the status was wrongly updated as Order Cancelled - Buyer Not Contactable. This is where all the confusion started. Post escalating the issue to the customer support the status is now closed as deal closed offline. What will happen to the payment made my the buyer, where is my product which was picked up and delivered? I neither have the money nor the product. There are a bunch of fools handling the customer support (Sadik, Shekar, Vidya) who have no clue as to what has happened. Multiple mails to [protected]@quikr.com, [protected]@quikr.com, [protected]@quikr.co.in has not yielded any fruitful results. Never buy or sell anything on Quikr, heights of harassment. This was my first experience and would be my last transaction with Quikr. Was this information helpful? | |||||
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Quikr customer support has been notified about the posted complaint. | |||||
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+91 80 6736 4545 [Care]
+91 22 6729 0000 [Head Office]
+91 22 6779 7979 [Support]
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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a) Sadik - Who was supposed to call back with an update in 24 hours never got back.
b) Vidya - Unable to understand my query, kept sending canned responses
c) Shekar - Placed the call on hold and disconnected the call when requested the call be transferred to the floor supervisor.