Quikr — refund compaint

Address:

Ahmedabad, Gujarat

I bought mobile phone from quikr.com worth rs11, 700.00 rs. but when I inserted sim card it was not detecting hence as per company policy I returned the phone within a week and they said that your amount will be debited in your account within 10 days. I contacted after 10 days when I didnt get my money, till the date I didnt get it and henever I try to call they always reply within 2 days you will get but many weeks has been gone and till the date I cant see my money. They kept my phone and money also. they are not replying properly.