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Racold Complaints & Reviews

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Last updated Feb 14, 2024
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Racold reviews & complaints page 3

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S
saurg
from Noida, Uttar Pradesh
Mar 23, 2022
Mar 24, 2022
This thread was updated on Mar 24, 2022
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Leakage from back side of tank

Water leakage from back side of geyser tank...
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Mohan K Choudhary
from Mumbai, Maharashtra
Mar 3, 2022
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Faulty Geyser was received during purchased and no action taken after complaint

I had recently purchased Racold 3ltr Pronto neo geyser before 20 days. I have issue with that geyser since the day one.
Problem:-
Less Hot water (its 3 ltr with 4.5kv) and I have only 3 person in family, which seems enough for the usage
My main MCB is getting tripped frequently, when it is in use
there is no Red indicator most of the time and it give cold water.

I explained this all scenario to the...
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Palaniswamyjagadesan Jagadesan
Feb 22, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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PRV is not working properly

Address:R.s.piram, Coimbatore

Pressure regulator Valve is not working properly hot water is not coming and full amount of heat is not pressure...
+1 photos
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M
Mohan7up2
from Pune, Maharashtra
Feb 20, 2022
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Solar geyser 300 ltr leaking

Address:Pune

I have purchased 2 solar gyser from Racold Arihant enterprise hudupsar pune. Since October 21 its having leakage. Company person thakrey Mangesh not helping. They are not providing replacement as its still under warrenty. Moreover they are harrashibg me to get the frame and all from fabricator whereas there own stand is not good quality. Please help want to file case in consumer court...
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Sujana Reddy Kumbham
Feb 19, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Solar Water heater 2202051234

Address:Villa 36 villa greens gandipet Hyderabad 500075 Telangana

Hi

Reg complaint number [protected] and [protected] and [protected]

I have been raising request for Solar Water heater since February 5 2022 and till now no one has come to resolve .

We are working and not available on weekdays from 9:30 to 5:30 to someone who called but there is no response from them.

Can this be escalated and followed up so the executive comes and resolves the dolar...
+1 photos
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D
Dr. Shailaja Rao
Feb 10, 2022
Feb 14, 2022
This thread was updated on Feb 14, 2022
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Racold electric water heater

Address:OM bungalow Plot no 48 Vidhya nagar Seven hill Garkheda Aurangabad

Using Racold electric water heater, ESWH- 15v/2021, 15 lit capacity, label period 1/1/19 to 30/6/21, having problem with water output...
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F
Farrys
Jan 23, 2022
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Water leaking from the safety valve repeatedly

Address:502, Bobby Apartments Lady Jamshedji Road Mahim Mumbai 400016

I bought my Racold Geyser some years back & am very satisfied with its performance.. Three weeks ago water started dripping from the safety valve even before the water was hot. The company technician changed the valve but within two weeks the water started dripping from the safety valve again. Then the technician told me this may be due to the pressure pump & to install a drainage pipe for the leak. Is this true because this is the first...
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Bansi Sagalia
Jan 18, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Geyser - Water Leakage Problem

We newly bought a Geyser yesterday and there is a water leakage problem from Geyser from a Blue Connector.

I have called several times in Customer care number and also tried to complain Via a WhatsApp number but there is new response from Racold.

This is really a critical problem and need to address immediately.

Request you to contact and visit to fix the issue....
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V
vivekbagri
from JALGAON, Maharashtra
Jan 12, 2022
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Coil Damaged but service person refused to repair it within warranty.

Its coil got damaged itself but the company person is claiming that customer had used it without water which is wrong. The gyser was in working condition. Now the service person is asking for Replacement of coil charges along with Installation.
Please help its been only 2-3 months that we have bought 3 new gysers from Racold....
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P
Pritu Jadav
Jan 7, 2022
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I am complaining about service of gas geyser

Address:a-302 balajipark opp sharthivilla banglow navsari 396445

My racold gas geyser was not working properly, please provide service to repair it....
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B
bala3bab
Jan 5, 2022
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Regarding warranty claim delay

Coil replacement warranty claim delay on service request, without any proper reasons they cancelled my request...
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R
Raghu115
from Bengaluru, Karnataka
Jan 4, 2022
Jan 5, 2022
This thread was updated on Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Geysers

We are facing recurring problems and safety issues on Racold Altro 2 25 Litres Storage Water Heater which was installed in our apartment about 2 years back. by Sobha Builders.

The delivery pipes have burst twice which could have led to fatal accident The Thermostat was replaced thrice with genuine Racold make but the problem is persisting and our family is avoiding using the bathroom fitted with Racold Make 25 ltr Geyser.br...
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R
Rupali Lal
Dec 30, 2021
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Geyser complaint

Leakage...
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S
Shah786edu
from Awantipora, Jammu and Kashmir
Dec 27, 2021
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Geyser is not functioning

Address:Lethapora Pampore Pulwama

I had brought Racold 50 Litre geyser in the month of April 2021 and was made functional in November 2021. Initially the geysar indicated the temperature needle to 75% only and later on stopped it's function completely. In nutshell the said product worth 14000/= is totally defunct....
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Rajinder Wadhwa krmlockout tagout
Dec 23, 2021
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Recold Geyster not replace as body cracked itself leakage crack in one year

Address:15A sector faridabad 121007

Complsint no
[protected]
We had complaint about Recold Geyster about crack leakage joint in body of Geyster and got complsint number and after that chat on concern person on WhatsApp, abs committed to install new one in one week, lot of follow up, but still no action, every day making wrong commitment as we have complete record of chat, message .
If in this peak winter if Geyster not get. Then what is mean of bought...
+3 photos
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J
jijigm
from Bengaluru, Karnataka
Dec 16, 2021
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Racold instant geyser damaged within warranty

I had requested for an inspection and repair of my racold instant geyser (Pronto Neo) under warranty period.

A technician from your SVS service center, Bangalore came on 6th Dec 2021 and inspected and confirmed that both the geyser coil has been gone and needs replacement under warranty. He said the spare part is not in stock and will get replaced in another 2-3 working days.

Ever since, I have been trying to...
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SanoSidhu
from Bengaluru, Karnataka
Dec 16, 2021
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Repair under warranty is not done

Address:Hoodi Main Road, Bangalore

I bought 2 Racold geysers in Quarter 2 2021 and one of the geyser started leaking from saftey lock. I registered a complaint in May 2021 ( Complaint ID[protected]. A technician( Name Prakash, numver +[protected] visited and informed that the repair cant be done instaed the product needs to be replaced. He took some video evidences and left. To my surprise, I received a message stating the service request is closed for 'other' reasons....
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Deviraghu
from Erode, Tamil Nadu
Nov 30, 2021
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Led blue light is not glowing

While switch on the heater after few mins the led blue light is not glowing. Red light only glowing...
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S
Santosh Mandhyani
Nov 27, 2021
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Misbehave by service personal

I had registerd complaint of electric geyser installed in my home and found one component of geyser I.e philament is to be replaced when I contacted to service centre regarding this he started misbehaving and said when it’ll be available I’ll send i asked about date he said first send me ur bill copy I’ll send u the philament after that...
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Sathishrbe
from Karur, Tamil Nadu
Nov 15, 2021
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Apha Pro 100 Water heater Leakage issue

We bought the Solar water heater "Alpha Pro 100" from "CYRUS SOLAR POWER" - Karur on 29th June 2017 and we found out the water leakage issue on the tank and we have raised multiple service requests to the Racold team (For the past 4 months) on the same [[protected],[protected],[protected],[protected]]

For the Requests, Technicians are visiting from Racold and they are telling us 'It is an issue from the installation' and we need...
+4 photos
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