Racold Complaints & Reviews

It has been a week when I registered my complain at Racold customer care service for the misfunctioning of my geyser. They are always fooling that they will send the mechanic today, tomorrow but actually he has not visited even once so please solve my problem and stop ignoring the customers...

The geyser is not working and hot water is not passing and reaching to us...

Machine is not working properly
Please check...

Machine is not working...

I have purchased gas water heater from vandana enterprises borivali west, mumbai on 14/07/21 model no racold 6leco ng/dg[protected], last two days the same is not working hot water not recd. Pl send your technician for the same...

My geyser is not working fix it....

Geaser not working after installation.
Under warrant. Call [protected] for more information...

I complaint against leaking water after two days geaser mechanic come and work on it. But after service geaser leake continuously. I said him then he say foam is wet .after two days that is not leaking thats my promise and after this he demand 650/- service charge. I gave him....

There is leakage from the new geyser, installed yesterday only. On off light is also not visible...

Hi Team,

I have Racold Instant Geyser 3L Pronto Neo which was bought in Dec 2019. Now the Geyser body seemed to have issue causing Electric Shock while touching the water pipe. Also the Geyser is returning electricity in neutral power to other plug points causing Shock to everyone.

Kindly treat this as Urgent Issue as the Customer Care number[protected] isnt working. Also when I raise online complaint in https://aristonservice.in/Racold_customer/complaint.aspxbr...

I submitted a service request for Racold water heater installation on 31st Aug'21. One lady picked up the call, received all my details and said the technician will visit in 48 hrs. I called back after 3 days on 3rd Sep'21 to check about the installation. I got to know that my request has not been submitted at all and while enquiring about this, another customer care lady is shouting without any accountability. Worst attitude. Please educate...

Racold instant geyser stopped working and the power id dripping due to some issue in geyser. If I disconnect geyser, the power line works fine.
I haver raised complaint and SR number is[protected]

No one has called me till now and also customer care number and whats app number always switch off ....

Dear team, Geyzer that I have started giving electric shock in about 2 months o[censored]sage and then within few days stopped working. No heating but I can see lights illuminating in the geyzer!!
I reached out to customer care for service but they only gave assurance to help and after that their number shows congested. I have reached out to local shop from where I purchase and they has not received any response either.

I would...

My name is Kirti Mandrekar, and my mobile number is [protected]. I had purchased Racold gyeser 10 liters on 16/08/2021. As I had not received any call from your technician I had called your customer care on 17/8/2021 and I was told that it will be installed within 48 hours. Again I called on 18/08/2021, one lady by name pooja attended my call and spoke in a very rude manner and told me that 48 hours are still need t over you wait for some...

I have purchased the Racold Adris uno Geyser in flip cart.3months back. I have raised a request for installation.. And you people said me installation will be free of cost.. But the guy who visited for installation he asking me to pay 300rs chrges.. I have denied for that I have made the installation with local repair..

But the thing is from Geyser the hot water not coming.. And I have make n numbers of calls and escalation...

You people are cheaters. I have complained about my gyser issues one month back with complaint no[protected]. I have paid Rs. 400 for visit charges too. You don't have spare parts to ressolve the issue. Instead of ressolving the issue you people closed my complaint without ressolving the same. You should have atleast accepted the fact that you can not ressolve the issue. You are so unprofessional and fraudsters. If you can not ressolve customer...

2 years ago I paid 3000 for Geyser repairing. This time again the service centre is asking amount for inspection and repairing. Do I need every time to pay huge amount. Do company has no responsibility...

Water leak
ph number -[protected]...

From last 15 days water does not boiled...

I have racold andris uno after installation was completed I turned it on but it is not working....