[Resolved] Racold — Geyser not working complaint no es20122414 dt 20/9/2016 at 18.53pm

sharath2001

from Nizamabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500047

Dear sir
greetings of the day.
I mr.Sarath from hyderabad. Complained to customer care about my geyser problem.One of yourexecutive has registered my complaint and gave complaint no as said subject. And said within 48 hrs technical person will attend today is 26/9/16 that is 4days x24hrs are over nobody turned up. Do let us us know to whom we have to contact to resolve my issue.
Regards
sarath

Was this information helpful?

No (0)

Yes (0)

Jan 8, 2017

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Racold Customer Care's response Dear Sharath,

Sorry for the inconvenience you have faced. We have noted down your details and have escalated your issue to our concerned team. They shall get back to you soon. Appreciate your patience in the meantime.

For service related information call[protected] or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold

Verified Support

Sep 29, 2016

Racold Customer Care's response Dear Sharath,

Request you to send in your contact number and your city as it will help us trace your issue and resolve it faster.

Warm Regards,
Team Racold