Railway — Refund of balance 50% of TDR amount bearing PNR No.[protected] | |||
Dear Sir, I have filed TDR bearing PNR No.[protected] of train dated 18/01/2015 - Patna Rajdhani, which was late by more than 3 hours on departing date. However i have received 50% amount, i.e. Rs.2, 260/- on 25/01/2015 but the remaining 50% amount is still pending inspite of more than 3 months passed away. TDR Status showing as CR registered bearing no.DEC250215W34176 vide Cancellation ID [protected]. I have made various correspondences with the officials of IRCTC but they are unable to provide the satisfactorily reply and said that the instant case was re-open on 25/02/2015 and forwarded to concerned Zonal Railway and the amount will be refunded when received by them. As per my knowledge maximum time limit for whole process of TDR is 3 months but i am unable to understand where is the latches occurred in processing my balance refund of 50%. Hoping for your sincere efforts and refund thereby at the earliest. Thanking you. RAM KUMAR [protected] registered email id: [protected]@smcindiaonline.com Was this information helpful? | |||
Indian Railways customer support has been notified about the posted complaint. | |||
Add a Comment | |||
25%
Complaints
6269
Pending
0
Resolved
1580
+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
View all Indian Railways contact information
Post your Comment