Indian Railways / IRCTC — refund

Address:

Rajkot, Gujarat

i have booked ticket from irctc on 16/04/2013 from paddhari to mumbai central in train number 19006 in 3 ac tatkal quota while i was booking ticket status was showing available hence i booked ticket but when chart was prepared status was showing w/l 2 so i have not travelled on that day and waited to get my refund i have also called irctc customer care and asked about refund theyy told me it will be refund in next four working days but after still not recieveng my refund on fifth day i called back to customer care they said it was confirmed ticket and hence they cannot make any refund when i aked for seaqt no and coach no they are not replying so now aht to do any help.