Rajdhani Express — POOR QUALITY FOOD, THEFT IN AC 2 TIER AND POOR CLEANLINESS

Address:

Kolkata, West Bengal

MY FATHER BIMAL KR SEAL AGED 83YRS ALONG WITH FIVE OTHER SENIOR CITIZEN WAS RETURNING FROM DELHI TO KOLKATA ON 11/03/2015 BY NW DELHI SEALDAH RAJDHANI EXPRES (TRAIN NO.12314, PNR NO. [protected]) . TRAIN DEPARTED FROM DELHI APPROXIMATELY 4 HOURS BEHIND THE SCHEDULE-(DEPARTED AT 20:22 INSTEAD OF 16.25) .EVENING SNACKS WAS NOT PROVIDED. EXTREMELY POOR QUALITY DINNER. NEXTDAY THE TRAIN ARRIVED AT SEALDAH STATION AT AROUND 14.30 P.M. BUT LUNCH SUPPLIED ON THAT DAY WAS RICE AND DAL ONLY . HOW SUCH FOOD WAS PROVIDED IN SPITE OF KNOWING THAT THE TRAIN WILL ARRIVE LATE AS THE SCHEDULED DEPARTURE FROM NEW DELHI WAS 4 HRS DELAYED FROM THE VERY BEGINNING. MOREOVER ONE BAG WAS STOLEN FROM AC TWO TIER (AI COACH BERTH NO.1) ANDTHE THEFT WAS REPORTED TO TRAIN MANAGER . VERY POOR CLEANLINESS OF THE TOILET ------PRIME MINISTER"S VISION(SWACH BHARAT) CANNOT BE FULLFILLED IF SUCH THING CONTINUES