[Resolved]  Realtravelmaster.com And PayUMoney — Refund for taxi services

Realtravelmaster did something worst they cancelled my trip to Kerala 2 days prior to our departure that is 11th Aug 2016. They have still not refunded our money 1.60 lakhs approx. They are not answering my calls and even if they do they ask me to call later!

Worst, Bad, Horrible, Embarrassed tour I ever had in my life while my Port Blair and Havelock Tour. Cheater ...Our hotels changed everyday when we proceed to check-in . Payment done by me appx.1 month before proceed to port Blair, but the company booked the hotel 1 hour before I reached the hotel for check-in. Please don't pay the full amount of package before going to tour station.

@ anant rastogi

Refund Amount :Rs 25, 000.00
Refund Id : 3344893
Refund Type : Refund To Source
Date Action Status
[protected]:08:06 Refund Initiated
Initiated
[protected]:20:25
Money Settled To Customer
Completed

Satisfied

Thanks for providing us excellent travel agent for our shimla manali trip my review against Services First of all a to thank for my tour co-coordinator for his excellent and endless help/guidance they provided in making my HM trip awesome/memorable...unbelievable . I really appreciate their guidance and continuous follow-up calls at each stage of journey with the me. he suggest us for few hotels for us but finally we go with Naina Resort in Manali & Sukh Sagar regency in shimla both was wonderful with well mannered staff and perfect food with good taste in daily menu including breakfast. you can close deal it blindly.Other thing was local sightseeing cab service was also superb Laugh you can always miss them after your tour !!! Finally all credits goes to realtravelmaster well professional team Thank you for making memorable tour good value for the money...

Dr.A.S.Jeelani Basha

Stayed with my family at Naina Resort at Manali in the 1st week of Feb'16. Had booked 2-cottage rooms since had taken parents as well. To our surprise both rooms were having 1+1 bed rooms, which gave lot of space and can easily accommodate 4 adults per room. The property is planned at such a beautiful location that the view from every room is amazing. Feb 1st week is peak winter season at Manali and there is snowfall at some locations along with occasional rain showers. The temperature at the resort is around 4-5 degrees which is quite chilling. Do not forget to carry warm clothes. First day usually will get spent in acclimatizing to the cold climate. From 2nd day onwards, local sight-seeing (Vashisht hot water springs, Hadimba temple, Mall Road) can be done. 3rd day can be spent at Gulaba or Solang valley where you will find clean. white snow to have fun with. There are shops on the way which rent special clothes to be used in the snow at decent rates. The property is comparatively smaller than other CM properties and understandably so since the place is not easily accessible by road or Air. By Road one can travel from Chandigarh Airport which is around 350 kms (7-8 hours). From Delhi Airport the travel time extends to around 13-14 hours. The road travel once you reach Himachal Pradesh is picturesque with Beas river flowing alongside. The staff at Manali Naina Resort resort is extremely courteous and responsive. Special mention to the Restaurant staff who are very diligent and helpful. All in all this was one of the best stays real travel master

Customer service is very poor. I have made full payment in advance and it's been three weeks I am just calling them and emailing them but I am not receiving any response. Every day I am making at least 30 calls on three numbers that I have. Sales person Amit was calling me every day before making payment. After payment is received he never called me. I want to discuss my trip plan but now I am under impression that these people are fraud and now I am wondering about my money. The person name Adithya promised me that he will call me but I never received the call. I have sent various email on all the possible email address but no one in the company is replying. I have also told them that I will register the FIR but no response. Now I am going to do so.

Please don't book any package with them.

CHEATERS! FRAUDSTERS! GUYS, do not book your trip through them. They are cheaters and fraudsters. We booked a trip to darjeeling and sikkim through them. Their agent Amit and Aditya were doing regular follow up before booking. Once we made full payment of 43k they have stopped answering our calls and emails. It's been 20 days now they are not responding. When we call them from unknown number, they answer and as soon as we reveal our name they disconnect. Ensure you all are not making any payment to them. It seems to be a scam. All the likes and comments on their profile is also paid as the profile starts and ends. We are under process of taking action against them. These cowards also removed all my post from Facebook and blocked me there so that I cannot open them up. Also the good reviews that have posted here are fake.. I checked them...They are fake accounts

these guys are the biggest fraud in this world. the positive reviews are all posted by themselves. once you pay the amount, thats the end to it. they will not pick the call after that.

beware. i have lost to a tune of Rs 1.15Lakh. i am filing a police complaint already at Noida Sect 20 and Raj nagar extension ghaziabad.

I had booked a honeymoon tour on Feb 5 2017 for 6 nights and 7 days from realtravelmaster.com paying 60, 000/-. The trip includes stay at 3-4 stars hotel, sightseeing in private car, return air fare. When I reached Bagdogra airport, there was no one to take us to hotel. after an hour someone came and took us to Gangtok. when we reached the hotel for which we got the coupons, the manager told us there is no booking on my name. it was a total shock. After an hour he picked my call and told me to go some other hotel which was very substandard. the plan for next day was local sightseeing at Gangtok but We waited the whole day and nobody came and it was a total waste. the next day was travel to Lachung. I was continuously trying to contact the company but nobody replied to my mails and calls. I had arranged myself the taxis and the hotels were not as per package. I felt like caged and struck. it was a total torture. a serious action must be taken against this fraud company. BEWARE!

I am a Govt. employee wanted to avail four-year block for travel to north-eastern regions. I alongwith my husband and my colleague family, total persons 2+3 (5) booked package tour with the above company for Darjeeling & Gangtok (5 Nights/6Days) to be started from 22.5.2017 to 29.5.2017 by paying a total amount of Rs.45, 000/- including Nethula Pass. First we paid an advance of Rs.18, 800/- on February 17, 2017 to some payment link PayUMoney and the balance amount of Rs. 26200/- was transferred to their Bank Account with IDBI, IFSC Code-IBKL0000066 Account No. [protected] in the name of Realway Travel Master Private Limited on May 3, 2017 before our travel from my colleague Account with SBI. After paying the full amount the person who was in contact with us not responded about Booking details and we continuously called and e-mailed them but with no response. The flight tickets were booked separately and thinking of loosing the money on flight tickets, we had to arrange separate bookings with yaatra.com to complete the journey. Till today we could not contact the person Amit on his mobile No. [protected] or thru' e-mail. Their website also shows error. We request you to please do the needful to get back our hard earned money i.e. Rs.45000/-. Their agency seems to be fraud and they are cheaters. If you require any more details, we are ready to give