[Resolved] RechargeItNow.com — Recharge not credited money got deducted | |||
I have used rechargeitnow.com portal for online recharge of amount 150/- as per you policy with 10% discount amount 135/- deducted from my credit card without recharging on 20 May 2014. Date & time[protected]:13 order no. AC[protected] After 7 day i escalated the issue with ticket no. T[protected] Tue, 27 May 2014 10:49 AM. I did not got any response from you within 2 days. Again on 2nd June 2014 i have issue a ticket T[protected] Mon, 2 Jun 2014 09:51 AM, they operator id # KOR[protected] for further query. I contacted the operator they say "we have not received the amount of Rs 150/- recharged due to transaction [protected]@ and citrus payment gateway say "get in-touch with the merchant with the above mention operator id". Agant i mailed to CC rechargeitnow.com but they are not responding. Was this information helpful? | |||
Complaint marked as Resolved
On my repeated mails they were not responding on 4th july i have written strong mail to take legal action, after 43 days they reverted back my deducted amount. RechargeItNow customer support has been notified about the posted complaint. | |||
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