Red Bus — Refusal of cancellation of ticket and karthik ramu travels

Address:Chennai, Tamil Nadu

It is surprising to note that a ticket booked to travel from Chennai to Kumbakonam on[protected] at 3-05 P.M. for a travel to take place at 10.45 P.M. was not permitted to cancel since the passenger fell sick and cannot take the travel. Even after explaining all to the red bus person and Karthik Ramu travels they are very arrogant and refused to cancel the ticket. Moreover it has taken more than 25 minutes to reach red bus to inform about the cancellation. What sort of system the red bus is having? The Manager of Karthik Ramu Travel talked very rudly and refused to cancel the ticket. Whenever we are booking a ticket through internet there should be an option to cancel the ticket through internet. Without that facility how rede bus should permit to book ticket. This facility is very well in place with SETC / IRCTC / etc., They are having the right to deduct certain amount but cannot deny to cancel and refund the rest of the ticket. This is nothing but a cheating and looting. I request someone to take up this matter very strongly and if possible cancel the permit of Karthik Ramu Travel and restrain red bus to book ticket if cancellation option is not provided.

N. BALU
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dear sir as we book tour on 26 sep 2013 with Kalpit Parikh
Prayosha Travels, ahmedabad having office at saraspur ahmedabad. we have payment 17200 by cheque and after some urgency we calcel this tour and he confirmed that your amount will be refunded within one month . still he not payment us . please help me
KARTHIK- RAMU TRAVELS - Please don't ever go in this bus in your life time.

We have booked tickets to travel from TANJORE - CHENNAI on 26.12.15 at 10.15 p.m. The bus didn't turn up on time. When asked by all the passengers they said that the bus will be late by 1 hour. We all waited for one hour. The bus came by 11.30 p.m. It was shocking to see the seats in a private bus. All the seats were damaged and in they were in bad condition. Anyway we have to travel in that bus only. We some how settled ourself in the bus and the bus didn't start for a while after then. When enquired to the driver and the conductor they said they said there was some problem and they have to fix that. All the passengers shouted at them but those people never even heard our words. When asked for refunding they were rudely replying to the passengers and they said that cant do anything at that time and they were throwing irresponsible answers to the passengers. Some of the passengers even left that place and they went back to their home. But we were travelling from a small remote place for which we don't have buses to travel again. It was almost 12.30 a.m on 27.01.15. So we waited again. Slowly the bus started art 2.15 a.m. All were jumping from their seats while travel. It was not because of the bus had started... The seats were in a such a condition where in which we can't rest ourself in the seat. Atlast we reached Koyembedu slowly by 27th morning 9.30 a.m.

Because of this service I was not able to go to my office today which is far from my place.

So please don't ever opt this travels in your life time. Worst service I had ever seen in my 40 years of life.

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