Redbus — Booked ticket in Sree Kaveri travels, But the Bus Didnot Stop in Eluru

Address:

West Godavari, Andhra Pradesh

I have booked ticket from Eluru to Nellore on 23/07/15 by red bus to Sree Kaveri Travels. The Bus Departs by 10.30 PM. I reached boarding point by 9.45 pm. and wait till 2.00 midnight. i didnot get any confirmation call by operator Side. so i called red bus toll number. they gave me one local number [protected] and he doesnot lift the phone. I search by net and get driver number, he tell me that there are no booking from eluru and given his accountant number [protected]. he simply tell me if there is driver number on ticket. i tell no and he tell me that you will never get refund and spoke rashly and didnot lifting the phone. I wasted time and money in this incident, so i request you to take necessary actions in this regarding. in this view i am providing the bus ticket i have purchased