Redbus — Bus reached at least 8-10 hours after the mentioned time and demand a refund

Address:	Hyderabad, Andhra Pradesh
Website:	www.redbus.in

This is to inform you all that I had booked my ticket from Hyderabad to Goa for the 1st of October, 2015(Ticket reference no.- THAK[protected] in Akbar travels but were seated on a different bus called newdhanunjaya . the bus was supposed to leave 630 in the the evening but it left at 10.30 in the night. They stopped for two for 1-2 hours on the way(apart from dinner and breakfast) for no apparent reason and what surprises me the most is that the driver did not know the ways in Goa and drove us around for more than an hour extra to find his way. He dropped us off at 3.15 in the afternoon at Panjim, Goa instead of 9.30am. We lost most of our day because of no actual reason but simply the ignorance of the driver, the bus attendant and the travel agency (Akbar travels). I demand a refund for my tickets from Redbus as I had booked my ticket through them.