Redbus — cash back not refunded

Address:

New Delhi, Delhi

this is to inform you that on 24th, jan 2014 i have booked three tickets from delhi to jammu while booking on redbus site an exclusive payu money cash back offer is showing according to which if i book through payu money i will get 5% cash back on any transaction maximum up to 50 rupees .but till yet i didn't received any cash back yet . kindly look into the matter.i am also attaching photo of my ticket with this mail. thanking you karan kapoor ph [protected]