Redbus — Lame, pathetic, unprofessional and dissatisfactory service

Address:

Mumbai City, Maharashtra

I booked a ticket, through redbus.in from mumbai to bangalore for a journey to be undertaken on 29 August 2015. The Bus was from Geepee Travels, the details of the ticket are as under TIN :- TH9R87783387 PNR :- AGB9F4M1 the bus number was as sent to me on SMS was NL01B0891 Firstly the bus arrived more than 1 hour late and Secondly the AC of the so called Air-Conditioned bus was not working. Knowing fully well of no arrangement for ventilation in a closed AC bus nothing was done by the bus operators other than the fake promises of getting it fixed at the next big stop which never happened, which led to a great deal of inconvenience, and also suffocation to all the passengers. I sincerely urge and request you to take serious action against the bus operators and the site itself for not checking the credibility of the operators before recognizing it.