[Resolved] Redbus — Money deducted ticket didn't come

Naga Phanindra

from Cuddalore, Tamil Nadu

Address:	Mysore, Karnataka, 527007
Website:	Www.redbus.com

I booked a ticket from mysore to chilakaluripet for 25th nov 2016 on 22nd november .. Under the
name: phani
and phone:[protected]
I call'ed to your customer care twice .. They said mythey transaction was done and due to some technical issue they didnt make it and they will confirm my ticket with in 15 minutes ... But i didnt recieved any call till now...please respond as soon as possible

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Dec 24, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

Red Bus Customer Care's response Hi Naga,

Greetings from redbus!!

Due to technical issue the transaction was not successful. We have initiated the refund for the transaction, it will be reflecting within 7 bank working days.
We request your kind understanding in this regards.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
Redbus Team

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Comments

Arun 01

from Mumbai, Maharashtra

Ticket booked on 9th amount debited 1200/-but ticket not confirmed so i raised the request for refund the amount...Customer care executive told that you will get refund within 7 working days but still now i didn't receive the amount...

Request No[protected]