Redbus — Non refund amount on ticket cancelled

Address:

Coimbatore, Tamil Nadu

This is to inform you that I cancelled my ticket on 25/04/2015 for the trip from chennai to coimbatore in KPN tavels.And, I received the confirmation message for cancelled and the message reads that the refund amount will be sent to our bank within 24 hours and the bank processing may take up to 7 to 10 working days. But, I didnt receive the amount yet. And when I mailed regarding this on 6th May 2015 the one of the person from redbus replied me that the amount was sent only on 4th May to our bank and the bank process may take up to 7 working days to credit the amount. Now the date is 14th May But I didnt receive the amount yet. Kindly advice. My reference no. 3900131 Ticket no. TH[protected]