Redbus — redBus Ticket - TH5X[protected] Pathetic Service

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Mumbai City, Maharashtra

redBus Ticket - TH5X99489542 It was pathetic experience to book online bus ticket through RED BUS I had booked online line bus ticket through a red bus in Falcon travels Eagle Travel Agency. Ticket booking was of 3rd May at 11 pm from anand (Gujarat) to mumbai. Ticket details were sent to me on my mail ID and i also have the messege confirmation about the same. When I went to board a bus from anand on 3rd may at 10.45 pm, I got to know that there is no booking in my name with Falcon travels Eagle Travel Agency. They told me that the booking with my name was on 2nd May and they showed me their records also. I have print out of the same. I tried calling Red bus imeediately but there was no revert and the number was just ringging. At the moment at 11 pm, just understand that what would be my situation as I was alone travelling. I had trust on red bus but it was completely smashed. I was scared, annoyed, irritated, frustrated, tired and helpless too as there were no seats available in any of the buses at that time. All the buses were full. I was metaly disturbed completely and could not find and way. At 11 pm I was struggling alone on highway for my seat. What a pathetic service and cheating by REDBUS. Finally, I had to travel by sitting seat and that too I have paid 2800 for it and that was also driver's seat. Only because I had to attend office next day. Flight tickets we 6-7 thousand which was very costly. Entire night I could not sleep. Mental stress was at high level. I have written the complain to red bus but still there is not revert.