[Resolved] Redbus — Refund not initiated

thejasdk

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560072
Website:	www.redbus.in

Find the below mail sent by SRS travels abt the intimation of the cancelled bus . I even cross checked with redbus on 20th Oct about the cancellation, redbus official confirmed the cancellation and asked me to look for an alternative arrangement for the travel and as i took alternative travel and lodged the complaint for the refund (063441 yesterday . Kindly cross verify with concern operator as i have not used the service.

SRS Travels
To
noreply.[protected]@ticketsimply.com [protected]@yahoo.com [protected]@yahoo.co.in
20 Oct at 5:54 PM

Dear Customer, Due to Vehicle Breakdown today your Journey ticket is cancelled.For Refund, kindly contact: 24071984

Best Regards,
Southern

SRS Travels

Powered By ticketSimply.com
Note:This is a system generated message, please do not reply to it.

Was this information helpful?

No (0)

Yes (0)

Nov 27, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Red Bus Customer Care's response Hi Tejas,

Greetings from redBus!!

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.