[Resolved] Redbus — Ticket was not cancel online before 1 day of the travelling | |||||
Hello Redbus, I am the regular customer of the redbus. This is was the first time i applied for the cancellation and my ticket was not cancel and i didn't get refund of my ticket. I already sent an email regarding the same to red bus team, but didn't get any response yet from your team. Please refund back my amount, otherwise i will think twice to travel with redbus. Even i went twice office to cancel my ticket but they said we cannot cancel it, you have to cancel it from red bus. And when i tried to cancel the redbus, my ticket pnr was not working to cancel procedure, so i wrote an email on that day for the cancellation, still your company does not response. Was this information helpful? | |||||
Jan 16, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 16, 2016 Red Bus Customer Care's response Hi Anil, Greetings from redBus!! We are sorry for the delay in response. We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |||||
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