Redbus — Unethical behaviour

Address:Ahmedabad, Gujarat, 382345
Website:www.redbus.in

I booked bus ticket from redbus with advance payment (Ticket number THC[protected]Date 6-11-15)
And redbus gave me wrong SMS details about BUS Contact number.

That day, Bus didn't came on scheduled time. i wait for it full night on same Boarding point.(I.e. i was alone waiting on road with my luggage from 11-10 PM to 4 AM)
and i tried to call customer call center of redbus but they were not available within those 4 hours.

Redbus spoiled my schedule and that was very miserable .After waiting 4 hours i went off from there.

next day on[protected] i complained about it By customer care. My service request number is[protected].they were talking about my refund at that time.

But till now[protected], Red Bus didn't responded me by sms either by call.
Infect i called them 4 to 5 times, but they are not giving me proper information.
I lost my too much mobile calling balance behind this.

I was not expecting this from redbus.This is totallly .
I was Depressed mentally by redbus service.

Please give me revert back.

regards,
Dhaval koradiya,
[protected]
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