India Customer Care India Ltd.
Customer satisfaction rating: 1%
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COMPLAINTS India Customer Care India Ltd.

1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai City District
India - 400016

Customer Care Phone Numbers and Contacts


Additional info
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed India related photos (327)

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Sort by: India — Defected product delivery and replacement or money back

 Riju Choudhury on May 25, 2016
Maine mila damaged product
Delivered my fully damaged product
Delivered my fully damaged product {Kyuin yeh kam kia}
Maine tho adv full payment diya
Defective Product received
Defected product delivery and replacement or money back {Supply of defective item
Order Id: 13401195Date: 11 May 2016
Total Amount: Rs. 1, 948.00Total paid: Rs. 1, 948.00
Items DURABLE KING UNBREAKABLE Big Size 50 Cms Long Rc Helicopter...
Complaint comments  Read comments Complaint category Other

Rediff Shopping — Deliver broken watch now not ready to refund

 sunilkumar mandal on May 24, 2016
I m sunil kumar, i ordered a watch from rediff shopping on 6-may 2016.. Order number 24586668.. But they delivered me a watch with broken strap also its not branded and they charged me 587/-rs for a local broken watch. After that i request for refund on 8-may 2016 and they given me complaint number - 108889910161 after 2-days i got a mail and reply the same for refund. Now its almost 12-days i didn't get my refund and they keep saying same thing that we mailed you a link fill it and send us but they didn't send me anything after 12-may 2016 as u see i attached my gmail inbox screenshot. They collected...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Rediff Shop And Gift — 17059418 USB Spy Pen Camera

 rajprashar on May 14, 2016
I ordered a spy pen camera through rediff online shopping site. I received the product well in time vide order number 13362916. As soon as I received the parcel and opened it. When i put the pen in pocket its pocket clip broke immediately. I felt very sad for such poor manufacturing. However I purchased a memory card and when inserted it several times it was not recording anything not any picture or video. I made a call to Customer care but they said that we can do nothing as pocket clip was broken. But then i told her that memory card is not working also. But they sais nothing can be done. So dear...
Complaint comments  Read comments [12]Complaint category Electronics & Appliances India — 13258761 Not delivered genuine watch and not trying to return money back

 Surendara Reddy on May 13, 2016

I ordered Emporio Armani Men's Ar5890 Brown Sport
Chronograph Watch. But i received the Black one
and also the internal keys are not functioning. i
Need to return this and the product item not
received as ordered.

It is highly cheating for the reputed customers
like us.

More than 45 days I am waiting for my refund off
wrong delivered order. Based on below mail I
came to know without Rediff knowledge / Invoice my
product delivered this shows Rediff Shopping Cart
running No Security and...
Complaint comments  Read comments [13]Complaint category Products & Services — Undelivered product

 pkd15 on May 12, 2016
Order no:13360607

i ordered a set of headphones from and made the payment on 27th April 2016 of Rs 295/- online, the product was to be delivered with in 7-10 days and despite of several followups the product was not delivered to me till May 10th 2016 and as it was a gift and the date had already passed i finally had to cancel the order as neither rediff nor shopping outlet had any clue of where the product was and if it would ever get delivered.

now that rediff had not delivered the product on time which has not only caused me embarrassment but also they...
Complaint comments  Read comments [28]Complaint category Online Shopping

Rediff Shop & Gift — 18643960 :lg tone plus hbs-730 wireless bluetooth for all phone's oem product found tampered lacking all essentials

 Ahsan Hussain on May 10, 2016
This is to put to notice that i purchased lg tone plus wireless bluetooth for all phones oem from rediff shop&gift in accordance with transaction number 24589070 on receivable of the abovementioned product i found it the inner box tampered the plastic bag tampered the package lacked all essential as follows
No lg hbs-730 charger a must for a bluetooth devcice
No user manual a must to use the product
No ear rubbers mentioned 3sizes a must for a headset
No quick start guide a must to handle the product
No warranty card a must with every genuine product
Complaint comments  Read comments [20]Complaint category Online Shopping India — Bad quality casio product

 Shankarroy on May 8, 2016
I brought a casio watch by but dial chrome of the watch is not moving.
When i tried to contact the customer care and vendor who provide this product to me, they are not receiving call.
My order no. 13365158.
Kindly give me a geniune product, they also don't give me warranty card and bill memo of the same product.
Actually the price of the product ( CASIO EDIFICE EF-556SG 7av PREMIUM GOLD ) is too cheaf on the website. So doubt was there that the product is not geniune.
But, due to rediffshop i ordered this watch and the same problem occured....
Complaint comments  Read comments [25]Complaint category Other — Unable to recover my pass word of

 expo customs bonded warehouse on May 6, 2016
From the last one year i can't able to login into my rediffmail account. It's coming that maximum number of your trails is exhausted. It is very important mail ID for me. kindly take any action for the recovery of my password.and i lost password and hint ans my id is
plz hel me get the password and very important mails are there...
Complaint comments  Read comments [4]Complaint category Other India — 14925564 eci premium cimmaron leather bikers jacket - black

 khadir khan sheru on Apr 26, 2016
We had ordered a leather jacket, order no. 24552946 but we are provided with a regzine jacket which doesnt worth the money hence please refund our money. We are from a middle class family we had got some money from our parents as pocket money please refund our money. Our friends also ordered a same jacket he got a good quality. By seeing the same we had ordered this jacket but unfortunately we had got a wrong product please refund our money back....
Complaint comments  Read comments [3]Complaint category Online Shopping India — Product not dispatched and received - rediff shopping

 rohith.m on Apr 26, 2016
Dear concern
i have booked an order on 19.04.2015 - order no is 13336120 and made the payment through card also
but when i call customer service they wait for 24-48 hours since 19th till date i am still waiting
what kind of service do you give to customer once the product is booked it has to be deliver ASAP not making customer feel bad on the shopping
I made a mistake of choosing Rediff
will definitely book a case against this since its almost 7 days still product is no dispatched
today i have call they say wait for 24-48 hours
if this is the case...
Complaint comments  Read comments [3]Complaint category Mobile Handsets India — Taken the Complete payment but have not delivered anything

 Dhirender Jagdev on Apr 26, 2016

I ordered an exclusive cell phone case worth 3000+ INR on 14th April. Rediff took the 100% payment upfrontly. Till date I have been following up with them and they do not have any clue when my order will be shipped.

Order ID # 13323205.

This looks like a complete negligence of consumer laws and illegal...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks India — Delivered wrong product..

 AnilKrGautam on Apr 25, 2016
I have booked an order of Original Xiaomi Mi 20000mah Mobile Power Bank Quick Charging Yddyp01 on 28.03.2016 via Order No.13260140 from its Vendor name: AFTAB KAJI. When I opened the box after give payment to the courier man. its wrong product in the box and no any bill invoice in the box. I complaint to Rediff about it. But no any response by the Rediff Customer Care and nor reply my mail. Solve my problem if not able then I file a legal complaint against Rediff Shopping for its fraud service......
Complaint comments  Read comments [3]Complaint category Online Shopping

Rediffmail — Forgot password with hint answers as well

 verma13 on Apr 24, 2016
I have forgotten the password of my email id and i dont remember my hint answers as well. the id was made my someone else and hence date of birth and all is also wrong and hence i cant log in. Its a pretty important account to me please send me the password in alternate id - or else advice me how to open it. I can answer all questions related to the account except the date of birth and time of birth. In desperate need of help. thank you....
Complaint comments  Read comments [3]Complaint category Hosting & Web Design

Rediff Shopping — Defective product

 Nsingh173 on Apr 24, 2016
The cake that i have received. On 24th apr is damaged.So, i would like to request yu for refund.

Name-neha singh
Order no-13348505...
Complaint comments  Read comments Complaint category Credit Cards India — Studio shubham

 sanskiruthi on Apr 21, 2016
The product is not like the person, so the studio shubham saree is not like the person so the product return for the members...
Complaint comments  Read comments Complaint category Products & Services India — Order not dispatched even after two weeks.

 lallit_thakur on Apr 21, 2016
On 7th April 2016 I had placed an order for Protoner 7 in 1 Exercise Bench from my order no. is 13304384. It has been two weeks and still my order status is showing "waiting for dispatch". I have sent 3 mails and called a no of times to the customer support and they don't even bother to respond to the mails. On calling every time they assure that issue will be resolved within 24-48 hours but at the end of the day nothing happens. Rediff has a very poor customer support. Don't ever shop from Rediff....
Complaint comments  Read comments [1]Complaint category Products & Services India — Req a new rediffmail password or recover old password

 Tummaanil655 on Apr 20, 2016
Dear Team,
I have a rediffmail id, I have forgotten my password. It would be a great help if you provide me a new password.
please send password, my other id is
Complaint comments  Read comments Complaint category Other India — Duplicate/false product

 Fauzan9 on Apr 20, 2016
I've bought a jbl headpohne(Order id : 13296487) from, opted for cash on delivery.
Received the product, opened it after paying the amount to delivery boy, it was a duplicate product that i've ordered or different one, no jbl quality sound, asked the delivery boy to return it, he asked me to claim the return on website.
Filled the form online to return the product, the website told me we will contact you as soon as possible
Even after 10-12 days no call or message received from website
Cant imagine jbl can make such products or rediff can sell...
Complaint comments  Read comments [2]Complaint category Online Shopping India — Products not given as ordered and bill shows full amount. Cheat company

 Sankar Tanty on Apr 20, 2016
I ordered for 2 items with buy one get one free (Product description Buy 1 wayfarer and get 1 Reebok watch free. Price of wayferer shown in advertisement for Rs 1299/- with a discount of 74% so cost of 1 wayferer would be Rs 388/-) so I gave order for 2 wayfarer for price of Rs 764- including shipping charges but received only 1 wayfarer and 1 watch, while delivery the full amount taken but product not given. I had made paymet of for 2 items but received only 1 item. So I want to return the product. The company is not good at their service.

Product Id-13327924
Purchaser Name-...
Complaint comments  Read comments [3]Complaint category Products & Services India — Products ordered 2 received 1. Payment received for 2 items

 Sankar Tanty on Apr 19, 2016
Dear Rediff

In the website there was described the sale of buy 1wayfarer and get 1reebok watch free so I ordered 2 wayfarer for Rs 764/- but I received only 1 Wayfarer and 1 reebok watch and paid full amount of Rs 764/-
So either refund money back or provide the product.

Product ID : 13327924
Name : Sankar Tanty
Phone number : 8724054484....
Complaint comments  Read comments Complaint category Products & Services

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