Rediff.com India Customer Care
Rediff.com India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
1592
COMPLAINTS

Rediff.com India Customer Care

Rediff.com India Ltd.

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Address
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
139
100


Fax:
Fax:
+91 22 2445 5346

Customer satisfaction rating
1%
Complaints
1592
Pending
2
Resolved
19
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Rediff.com India related photos (363)

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Rediff.com India Customer Care related pictures (363)

Rediff.com India Complaints & Reviews

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Rediff.com India — No refund no response

 JZU on Nov 28, 2016
1) i purchased some dress materials from rediff shopping on 19.10.16 (Order no.13890866), which got delivered on 24.10.16.
2) the materials did not match the description on the site and i raised a query with details and photos immediately on the same day, 24.10.16.
3) received a reply on 2.11.16 (Ticket#101565592506) that they will arrange for reverse pickup by delhivery and the pickup was done on 2.11.16. I tracked the parcels and the returns were received by the seller on 8.11.16.
4) received a reply from rediff cc that i will receive replacements in 7 days on 10.11.16....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — 12 Watt LED bulbs shopping at rediff shopping

 mahesh gurung on Nov 26, 2016
Dear Sir.
This is Regarding those ten 12watt led bulbs which you
have delivered me yesterday. I want to bring your kind attention
to the fact that Neither these LED bulb are NEW not even single
one nor it is giving output light (LUMENs) of a Standard 12 watt
LED bulb as mentioned in your deal. At the end of the day we are
being feeling cheated by these Fraudulent act. Things are not
even near the comprehension i'e Even if it gives 9-10 watt
output it can be a fare-deal but being and Electrical engineer
I measured its consumption...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff.com India — Not deliver the order cheating by rediff shopping

 amod kumar agrawal on Nov 19, 2016
4th Reminder

I have booked surat tex multicolor silk casual wear printed sarees with unstitched blouse vide order no. 13878671 and it will be deliver by 24 oct. 2016 by kalazone silk mills. The seller mentioned in tracking that it has been dispatched vide awb number : eg649177490in through india post on 19.10.2016. I have already paid the payment for the same. When i am tracking with india post, it shows that no consignment . I never purchase from this site and advice to others not to do any purchase/transation from
this site. Because this is fraudy and cheating site.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — About product ordered

 shaik nagoorvali on Nov 17, 2016
Sir i have ordered non stick tawa from rediff shoping and i have got the product and after getting product delivered i am not satisfied with the quality and i dont't find this product to use good so i have placed a return for that on the same day itself and after that they told to send the product which i have got and in the website they have mentioned that we can return if not satisfied with in seven days the same polacy i have followed but the rediff is not providing the pickup and they are fraud they are just blaming the customers please help me regaurding my refund ... my order id : 13930665
Complaint comments  Read comments Complaint category Other

Rediff.com India — Not deliver the order nor refund the money

 amod kumar agrawal on Nov 15, 2016
3rd reminder

I have booked surat tex multicolor silk casual wear printed sarees with unstitched blouse vide order no. 13878671 and it will be deliver by 24 oct. 2016 by kalazone silk mills. The seller mentioned in tracking that it has been dispatched vide awb number : eg649177490in through india post on 19.10.2016. I have already paid the payment for the same. When i am tracking with india post, it shows that no consignment. I have talk with your customer care. He tell me i will trace and inform you, but no information nor sarees received till date. This is very bed image with rediff...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Product size is too small & not wearable but Rediff not ready to return/exchange

 tripathi.ashwini on Nov 10, 2016
Hello Guys...It seems that Rediff is just fooling to customer and imposing their own hidden policy on customer's head. I had ordered a cloth size of XXL but its too small and not wearable at all. When I approach to customer care for return and exchange of the product then they are telling story that as per policy it can not be return or exchange. PLEASE BE AWAY SHOPPING FROM REDIFF....
Complaint comments  Read comments Complaint category Products & Services

Rediff.com India — Non receipt of ordered item.

 Jadabendra Bhattacharjee on Nov 8, 2016
I have ordered for the following item on 18.10.16 and till writing of the mail, I have not received it and no correspondence has been received lately from the supplier.
If not in a position to supply, please refund my money at the earliest.

Electric Hot Case Tiffin Lunch Box 3 Compartments
Courier: Delhivery
Sold by: KAMALJEET KAUR
Rs.625.00
A/W No S1038110135612
Expected Delivery by
4 - 7 working days
In case you want to get in touch with the seller for additional product related information, here are his details:
KAMALJEET...
Complaint comments  Read comments [2]Complaint category Appliances

Rediff.com India — Order not delivered

 amod kumar agrawal on Nov 7, 2016
I have booked Surat Tex Multicolor Silk Casual Wear Printed Sarees With Unstitched Blouse vide order no. 13878671 and it will be deliver by 24 Oct. 2016 by KALAZONE SILK MILLS. The seller mentioned in tracking that it has been dispatched vide AWB number : EG649177490IN through India Post on 19.10.2016. I have already paid the payment for the same .When I am tracking with India Post, it shows that no consignment. I have talk with your customer care. He tell me I will trace and inform you, but no information nor sarees received till date. This is very bed image with rediff shoping . Who will do shoping...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Wrong description product delivered

 pankajnavbharat on Nov 5, 2016
This refers to my Online purchases made on Rediff.Com Shopping Order # 13880848 delivered on 24.10.2016

1. I had ordered Blue color Mats but recd.Purple color Mat
& against Beige color ordered, white color Mat set was
delivered. The Mats delivered also are of a different
material and make hence had sent a mail to take back
the material, I have been issued a ticket No.also for my
complaint # 108514670588 on 24th Oct.2016 but till today
there is no response to resolve. I have been raising a complaint almost everyday since then & everytime...
Complaint comments  Read comments [1]Complaint category Online Shopping

Rediff.com India — Order id 13842198 for headset handsfree earphone for samsung note 2

 Simon Dass on Nov 2, 2016
The subjected order was palce for the mentioned headset and the money debited from my sbi credit card account on 30-09-2016. I have neither received the item nor credit to my credit card account. The amount is rs.174.00. It is almost more than one month now yet you are not reverting back the money yet to my account. I have so bad experience with. Your shopping service experience reference is not advisable to anyone....
Complaint comments  Read comments Complaint category Government Organizations

Rediff.com India — I forgot my mail id

 princkle on Nov 3, 2016
V**************r@rediffmail.com e.g
Vinovijigoodlooker@rediffmail.com
vvinogoodlookerr@rediffmail.com
I dnt knw which spelling I put
So plz recovery my mail id & send me plz I'll give u an alternative I'd princkle25@gmail.com.Recovery & give as soon as possible my son surgery documents i have on it...
Complaint comments  Read comments Complaint category Plastic Surgery

Rediff.com India — Refund of cancelled order not received

 srimudgv on Oct 31, 2016
Sir,
I had booked a titan octane 9308km02 men's watches amounting rs 7995 on rediff shoping on 10.10.2016 vide transaction no: -13868208. at the time of booking i had made on-line payment through my debit card. though message given on my mobile no confirmed the receipt and it was stated that the product will be delivered on 14.10.2016. again on 24.10.2016 i received a message at 17.38 hrs that my consignment has been shipped and the same will be delivered by 26.10.2016, but till 28.10.2016 the same was not delivered. being aggrieved with the service, i cancelled my order on 28.10.2016 and...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Rediffmail

 Sunil Padmanabhan on Oct 24, 2016
I am not able to login for the last 6 days. The login page is not getting populated. It says Site can't be reached "The web page at https://mail.rediff.com/cgi-bin/login.cgi might be temporarily down or it may have moved permanently to a new web address."

I had few issues with the broadband internet service provider earlier. during that time I used Datacard based WiFi and the issue started. login is kpsunil@rediffmail.com...
Complaint comments  Read comments Complaint category Other

Rediff.com India — Order not delivered yet

 Kapilpatilorange on Oct 24, 2016
Hi Team,

I am not getting order till now even delivery date was mentioned at the time of order is 23rd Oct, 2016. I haven't get any update as well.

Could you please look in to this and deliver order as soon as possible.

Order Id - 13887750
Order Id - 13887720.

I have tried to call to customer care but they haven't received call. This is the first experience I am facing.

Regards,
Kapil Patil...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Rediff.com India — Product Quality is poor

 manish yadav on Oct 23, 2016
My order no is -- 13874427, very poor product i had rec, i ordered Double bed sheet, but picture Quality and actual Quality is different, and after so many mails to costumer care i did not get response very poor service i had rec, now i will not shop again from rediff shoping, can u refund my amount asap.i am your regular customer and if as a regular customer i will get poor servises then how can i suggest others...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Rediff.com India Limited — Not responding for refund or to pickup the item

 B Trinadh on Oct 21, 2016
Ear Team,

I have ordered Nokia 230 (refurbished) Order number 13804929 and received the item on 20.09.2016.
After opening the parcel we shocked by seeing the item as seller sent me used item.
It looks like duplicate mobile as the front and back panels are duplicate panels. Keys are coming out and screen is going inside.
Same day immediately called to customer care to refund the money

Rediff raised complaint no 103631727119

The problem is from 20th Sep onwards I am calling to customer care to refund the money but I am hearing only...
Complaint comments  Read comments [2]Complaint category Online Shopping

Rediff.com India — Not good quality

 Anjana chinnu on Oct 19, 2016
Hello sir est sala sir nimge msg maadodu yavde reethi reply bartha illa nijavaglu police ccomplaint kodbeku aste atleast phne number kodbeku antha anista ilva olleyacompany antha 1900 rs kottu purchase maadide neeve eege maadidre hege sir heli.

court ge hodru parvagilla nim rediff shop ne bund maadisteeni
innu 2 days wait maadtheeni return thagondilla andre aage maadodu...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Xiaomi genuine universal 3.5mm earphone for xiaomi mi3 with mic

 sapan bhaskar on Oct 17, 2016
The earphone cable is faulty from 2-3 place means after 2 -3 days the inner wire
Come out from cover. But when call to rediff customer cape the executive told me u have to complain in two days we did not do any thing contact to seller.

But this product is not original its duplicate. Your costumer care executive told me that i have to register a complain in two day from received product.

But i have opened it and after two days the fault was found than what i do....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Rediff.com India — Jabra bluetooth street 2 headset

 ranji64 on Oct 17, 2016
My Order Id: 13832794 Date: 26 Sep 2016
My product recieved but it is not a original packing and not original product and also not working so i sent request my product to return and to get my money back .till now no responses for my bank details to refund my amount back . but i am continously asking to the customer care 09223020000 till now they are saying that wait for another 24 hours we will get back you soon . till now same response . And the Amount is 3329. Actually the original package is in 2nd attached image and which i recieved the product is in 1st attached image . And also i did...
Complaint comments  Read comments Complaint category Computers & Accessories

Rediff.com India — Received fake headphones

 Mayur_MDK on Oct 15, 2016
I had ordered JBL tempo headphones but what I received is surely something that you won't consider as JBL for sure. It is a fake brand and looks like just painted JBL thereon.
It surely is a fake one and the vendor is not responding. The vendor Etraders shown a rating of 4.8 stars out of 5 but there is no single option to rate the vendor. How come he got 2500 or for that matter even a single review at all?...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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