Rediff.com India Customer Care

Rediff.com India Customer Care

Rediff.com India Ltd.

1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

Customer Care Phone Numbers and Contacts

Tollfree:
1800 266 2333
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80
61
Phone:
+91 22 6182 0000
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44
24
+91 22 2444 9144
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30
12
+91 22 6182 0200
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17
8
Fax:
+91 22 2445 5346
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Work days:
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed
Satisfactory Rating
1%
Complaints
1408
Responses
2
Resolved
10
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Rediff.com India related photos (311)

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Rediff.com India Customer Care related pictures (311)

Rediff.com India Complaints & Reviews

Rediff Shop & Gift — Avon water tank overflow alarm (Dc) with 15 meters wire - pack of 2

 Gch Barik on Feb 8, 2016
Dear sir i have order avonzz water tank overflow alarm (dc) with 15 meters wire - pack of 2, vandor avon trders through rediff shopping & gift on dt-20-12-2015 order no -12877402 amount deducted from my account rs 620/-, but till dt they have not delivered my order .Or refund my money i have mail him many time
but they have not my mail response...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff.com India — Didn't get my refund back

 Ronak Kothari on Feb 7, 2016
I had ordered a xiaomi power bank 10400mah from rediff shopping order no 12967935.. It was defective and fake product
So I couriered back the product myself to the seller and dey claimed that they'll give the refund as well as courier charges back in 3 days
It's been more than 10 days now and I haven't got any money
Total amount to be refunded 826
Plzz help this is not done...
Complaint comments  Read comments Complaint category Computers & Accessories

Rediff.com India — Product is not working

 rozeena on Feb 7, 2016
I ordered one sauna slimming belt and its not working and m really disappointed.kindly return my money back. i hope to hear from u soon....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Rediff.com India — Product (Shoe) received is not original nike as information provided.

 Manishyadaviitd on Feb 6, 2016
Shoe I received was copy of nike airmax sports shoes] 2016. But my order was for nike airmax 2015 sports shoes (Original)
So I want refund including delivery charges....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com — Provide defective product

 nikhil1222 on Feb 5, 2016
I purchase JBL SYNCHROSE E10 headphone from rediff and they provide me defective product which i want to return. but the don't provide much information for that i return that product...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediffmail Shoppe — Received faulty product product return but not received money back neither replace the product

 PDPKumar on Feb 4, 2016
Dear Sir,

I purchased MI power bank. but Product was I received is faulty, it's not working so I want to replace or refund my money. product details are mention below Order No. 12646393 Transaction No. 23843079 Name - Mr. Pramod kumar Pal Mobile No.9955943389 / 8051304224 Add.-EFICOR, c/o Manoj Kumar Purbey, Ward no - 9, Near Kattharbani School ROSERA, Samstipur, Bihar

Above complaint was lunch on 12 December-2015 there after I received mail from shopping.rediff.com to return the product and I return the product but till date I was not received money back neither...
Complaint comments  Read comments Complaint category Computers & Accessories

Rediff.com India — Product delivered is not original and is of bad quality

 Pranay Kinra on Jan 31, 2016
There are 2 cases regarding them, 1st despite of all my efforts they are not taking my issue seriously, its been the day i got my watch, i put the mail regarding that product and i asked for refund, they always reply to my mail but never sort my problem, they asked me to send my watch's pic as i have mentioned to them that there is spot on its dial. I did all what they asked, and they did send me a mail about giving details of seller despite of taking there product back they are asking me sort this issue myself. I want my refund back as soon as possible.
2nd issue which is very unethical,...
Complaint comments  Read comments Complaint category Online Shopping

Rediffmail — Forgot my rediffmail password

 Rickysakshi on Jan 28, 2016
Dear Sir,
I had a rediffmail account "swatittv@rediffmail.com" and have forgotten the password and I also have forgotten my alternate email id password. So right now I only need my "swatittv@rediffmail.com" this account's password.
It would be of a great help if you could get me a new password for this at my new email id: rdossantos192@gmail.com...
Complaint comments  Read comments Complaint category Other

Rediff Shopping — Received a smaller size product

 kishor420 on Jan 27, 2016
I received the product but is a smaller size and the customer care gave me the vendor's no. 2 change the product but the vendor is not answering my call I have tried it 10-20 times but still he is not answering my call...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff Shop & Gift — Autofurnish wet & dry car vacuum cleaner

 Prabhudev Kumar on Jan 25, 2016
Transaaction number : 21035027

Approval date : 01 07 2014

Order number: 9970438

This vacuum cleaner is not working .

Kindly replace with new one...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Rediff Shopping — Didt receive the product ordered on 28-12-15

 chrisT1993 on Jan 25, 2016
I had ordered a laptop charger on 28-12-15
i have not received it . these people are driving me crazy. each time i call them they assure support and promise to call me or send me a mail. customer service is really poor . i will complaint in the consumer court if no action taken.....
Complaint comments  Read comments Complaint category Computers & Accessories

Rediff Shopping — Product is not yet delivered

 Dbp1808 on Jan 25, 2016
i ordered solar power operated robo kit on 29/12/2015,

i got the message on 11th Jan 2016 saying your product is delivered but after trakking the number i found that it has been sent to wrong address to UP instead of karnataka address, my trakking number is em855235475in and order number
1288185.

i called customer care service centre atleast 7 times (09223020000) in a month and every time i got reply saying it is under investigation, i doubt they may be doing CBI investigation.this customer care people are not doing anything expect telling lies
Complaint comments  Read comments Complaint category Other

Rediff Shopping — Sony mh750 handsfree

 thanga on Jan 22, 2016
Actually i buy sony mh750 handsfree from rediff shopping for buy one get one offer basis, i paid 248.00 online credit card payment, but its not working both, plz refund my money immediately & getback your product at the earliest...

Complaint details...


Rediff shopping
12/26/15

To me


Thank you for shopping with rediff.com
Hello thanga,

Your order is currently being processed. Shipment details will be mailed to you as soon as the seller ships the order.

Please visit our...
Complaint comments  Read comments Complaint category Credit Cards

Shopping. Rediff.com — Not returning duplicate product

 theonlyanchal on Jan 21, 2016
I ordered (date- 9 Jan, 2016) 2 packs of STEPUP HEIGHT INCREASER worth Rs.1386, but i just received 1 instead of 2. Even that 1 pack is also DUPLICATE. its taste was so bad & it colour was also different. I know its taste & all because i am using original product since 2 months. As soon as i came to know that the product is fake, i contacted them same day. they gave me Vendors no.(9988089743) & asked me to contact them SKY SHOP PRODUCTS- New Delhi (vendor). i called vendor but they didnt received my call. i again contacted Rediff, but they just told me that they will help me out. since a week i...
Complaint comments  Read comments Complaint category Pharmacy

Rediff Shopping — Refund amount not yet received - Order no : 12888240

 16/aug/91 on Jan 19, 2016
Order no: 12888240

I returned this order due to wrong item delivered.
Rediff shopping has got the item from me, Refund also initiated. But still amount not yet received....
Complaint comments  Read comments [1]Complaint category Online Shopping

Rediff Shopping — Complain for defective goods receive against order no. 12777524.

 nitinguptamzn on Jan 19, 2016
Dear sir,
I was purchase the product against order no. 12777524 dt. 02.12.2015 but I am received defective product in the box on dt. 13.12.2015 through shipment no. 754772899. I have received two pairs of shoes only but one pair of shoes is completely defective (Lancer Sports Shoes defective) and I am not found 3 packs of socks in the box.

I am send lots of E-mail and phone calls but no any action taken for short out my problem.

So you are requested to take the necessary action for replace my defective product.


NITIN GUPTA...
Complaint comments  Read comments Complaint category Sports & Recreation

Rediff Shopping — Problem is delivered a wrong product please replace this product

 Rider Sam on Jan 18, 2016
Name- ajay ajay Phone no.- 9604129223 Address - new monda vinayak nager nanded. Problem is deliverd a wrong product pliz replace this product...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff Shopping — Substandard product delivered

 RajarshiP on Jan 17, 2016
I had initially registered a complaint for non delivery of product under Consumer Complaints. Post complaint the product was delivered to me after 22 days of booking on 13th January 2016. During my conversation with Customer Service at Rediff Shopping I asked if the product will be genuine. They assured of the same. However on receiving delivery I was shocked to find a cheap duplicate charger delivered which is available in local markets at half the price. I immediately registered a complaint on 14th January 2016. Promptly a computer generated message assured "response shortly". However till...
Complaint comments  Read comments Complaint category Mobile Handsets

Rediff Shopping — Poor quality blanket

 Teki Kishore on Jan 16, 2016
I have purchased a blanket for Rs 600 through online from rediff shopee. The item i received is too poor quality as the same is not a blanket. Totally fraud. I want to return the blanket. Please take action....
Complaint comments  Read comments Complaint category Online Shopping

Rediff Shopping — Blanket

 Teki Kishore on Jan 16, 2016
I have received poor quality blanket which the cost will max Rs 200. I paid the amount Rs 600 for the same. I want to return the item....
Complaint comments  Read comments Complaint category Online Shopping

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