Rediff.com India Customer Care
Rediff.com India Ltd.
Customer satisfaction rating: 1%
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1511
COMPLAINTS

Rediff.com India Customer Care

Rediff.com India Ltd.

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Address
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
114
81



Customer satisfaction rating
1%
Complaints
1511
Responses
2
Resolved
15
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
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Rediff.com India Customer Care related pictures (332)

Rediff.com India Complaints & Reviews

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Rediff Shop & Gift — Sony Mdr-Q140 Extreme Mega Bass Headphones for all Mobiles, tablets, laptop, carrying 12 months vendors warranty against manufacturing defects.

 Suriender Singh on Jul 23, 2016
I ordered a Sony Mdr-Q140 headphones through rediff shop & Gift through transaction No. 24818920, order approval date 18th July 2016 for Rs. 149/- paid through online transfer. Order received by me on 21st July 2016. But the product received is having manufacturing defect, its one side speaker does not work, mean to say one side is working other side is dead. I lodged a written complaint where i placed my order but no stone has un-turned. It is my humble request that please take back the defective product and refund my money paid through online transfer i.e. Rs. 149/.-.

Best,
Complaint comments  Read comments Complaint category Online Shopping

Rediff Shopping — Mobile and charger changed by vendor

 bkc1978.2010 on Jul 21, 2016
Sir
I ordered a nokia 1100, order no 13565044, to online rediff shopping and receive my mobile on 19/7/16. after opening the percel box i found that the charger pin not connecting to the mobile set, its pin is smaller in size. also the charger is not nokia brand and the mobile screen is scratch. this is an intentially harassing. the rediff shopping is a fraud online shopping company. plz help me to refund my money....
Complaint comments  Read comments Complaint category Mobile Handsets

Rediff.com India — Worst service i have ever got from online shop

 Vicky1909 on Jul 20, 2016
Hi,

Order placed on 06.07.2016 but still not deliver & not also cancelling my order.

7-8 times i had mailed you & 8-10 times i had called you for my order delivery but no one person from your organisation is capable for giving me solution & deliver product.

Your customer care given me solution to cancel order because they can not help me with delivery & when i called for cancellation they told me that when product reach to you that time reject delivery. This is what kind of service you are providing to your customer first customer asking for delivery...
Complaint comments  Read comments [1]Complaint category Online Shopping

Rediff.com India — Product is not in working condition

 khanaliahmed84@gmail.com on Jul 16, 2016
I had purchase consumer electronic item "8 in 2 combo pack pest repeller with insect killer" through redifff shopping, unfortunately as i received the item from deliveryman i put it in 3 pin socket to on, it sparks badly... As a result i have contact rediff shoppping service but till now no response to my approach i afraid that its returning condition which is returnable within 7 days may lapse, i may end up with no solution......
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff.com India — Kids study table desk chair

 Rahul Vinzani on Jul 16, 2016
My order # 13563849, dated 5th july 2016. Product was supposed to be dispatched on 9th july 2016 as an update on your customer delight center. Today we are on 16th july 2016 and dispatch is not done, neither there is any update given by your back end team. I have been calling your customer care number since 10th july 2016 and every time there is just one common reply " we are sorry and would update in next 24 hours. This is a pure case of cheating. Money paid by cc. There is no update. Product not delivered. No proper update from ur customer care team. Am further logging a complaint against you,...
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — 13560943 4/07/2016 Order till Date I am not Gate My Order Item

 Dharmesh Vaghela on Jul 15, 2016
13560943
Date 4/7/2016
I Have Order Mobile in your Site 15/7/2016 till Date I am not Gate My Order Item...
Complaint comments  Read comments Complaint category Mobile Handsets

Rediff.com India — I loss my incoming emails everyday

 amolumbardand on Jul 15, 2016
I loss my incoming emails everyday upto 13th june 2016 i can't find them so i want all my emails from 13th june to 15 july incoming emails in my account my account is amol_comit11@rediffmail.com so i want all my emails back to my account so please do it as early as possible. My inbox is empty everyday till 13th june upcoming emails are automatically deleted i can't find it...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Rediffshopping — Jeans

 kumar ajay rawat on Jul 15, 2016
I booked order 13568769 (32 inches jeans) and i paid by credit card because there on rediff site was written free return free and i got small size of jeans.
I use 32 inches west size of all companies jeans but all r comfortable to me
To use but this jeans on rediff shopping is not comfortable so i requested to change after receiving and after check the size. I want to return or replace with other size 34 if same company jeans.
You can see in attachement where is written free and easy return and rediff assurance.

Regards
Ajay kumar
9045988011...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Totally fraud

 Shoaib16 on Jul 16, 2016
I have purchased an original puma cap but they cheated me by giving a used cheap duplicate one. This item is totally different as shown in the picture.even i asked the customer executive before buying this she fraudly confirmed me that the product is very genune. When i complaint, i recieved a mail from rediff to return that as per there instruction i did the same but they didnt respond any more . I am really getting frustrated from this site...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Donot know the password

 IT Team on Jul 15, 2016
Dear Sir,

i have not my mail password . when i will put the knowns for foget password its not match . please send me my password to my mobile no (9416533403).

MAIL ID:sunitas_111@rediffmail.com...
Complaint comments  Read comments Complaint category Employees

Rediff.com India — Moto g 3rd generation

 ramchandradas on Jul 14, 2016
Recently, i have purchased motog 3rd generation mobile set. Box containing phone was not having original seal. Body of the phone was partially opened condition.Inside the box, there is a stamp of quality checked-ok. This type of stamping is not done by the manufacturer. So, they have sent me refurbished mobile which they have sold as new one and taken money as new mobile (Rs. 11, 048/-).
Immediately, after receive of the set, same day, i raised compliant on 8th july' 2016 having ticket #109420994204.
Without getting any reply, i have telephoned to customer care and they reply that...
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — Usb spy pen camera

 Sanjogee on Jul 11, 2016
I received the pen camera on 11-07-2016 as per specifications.in this regard, i have to
Tate that no manual of operation is acompanied with as was expected. this result
Diffculties in using the camera to a new buyer like me.

The manual is essential with every product you sell. being a member of grahak - sangh,
I found this only lacuna in your service and hence pointed out the same for your perusal
And acting accordingly. however i appreciate your service and the product too....
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff.com India — Product is not good quality

 raswanth on Jul 11, 2016
Sir/madam;
my order number;13495739
i ordered a fasion founder set of 3 designer art silk printed saree combo 0n 16/6/16, this product not like, and i want to return this product product id 24709400. plz refund the money.The delivered product was damaged/broken. The rediff shopping customer care toll free numbers and other numbers not working. But I loage my complain online same day of delivery . But no processing is being done by Rediff shopping team members. I wish to return the amount back / replace the product....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Dysfunctional courier delhivery

 somnath.s on Jul 6, 2016
Dear sir/madam,
I was sent a consignment by infibeam vide their delivery partner delhivery with tracking no. 211512281344 against infibeam order 28401141 and i received an sms on my mobile 9422971073 on 18/06/2016 accordingly. however, the courier never delivered it to me but i received another sms from td-infibm that item is delivered on 22/06/2016. i have taken up the matter with delhivery and they have not, till date could provide me with the proof of delivery, neither attempted to mitigate the issue despite multiple emails to them.
In view of above i request you to blacklist this...
Complaint comments  Read comments [4]Complaint category Other

Rediff Shopping — Product returning and refund

 seemasunil on Jul 4, 2016
Dear sir,
I sunil khadse having mail- khadsesunil.707@rediffmail.com and no. 9099009926.
i purchase 5 stage water purifier worth of 1587. but they send me old one on
27/06/2016. I have mailed them for return and refund my amount. But till date they do not do.Re: [Ticket#108473750131]Any Other Query
From: Rediff ShopSupport on Sat, 02 Jul 2016 09:38:27 Add to address book
To: You | See Details
Dear Sunil,

Greetings from Rediff.com

With reference to your mail, we sincerely apologize for the different product being delivered.
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — 16138224-Air compressorTyre guage puncture kit

 kcjp62 on Jul 2, 2016
This product is out of order and not functioning.The supplier packed and send the product without testing.please replace and if better quality is available in higher price pl. send and I want to return the product and replace the same .I am a regular costumer but the products supplied by the company are below standard. Hence you are requested not to commit such type of practice with customers....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Rediff.com India — Combo of 5pcs hard coat induction cookware set

 Zulfee Siddiqy on Jun 30, 2016
Apne ghar ka sara kachra mujhe bhej diya kya...??
First of all this is not a induction cookware set
Second thing... i want my money back...
Please take some action against your vendor
I've ordered the product combo of 5pcs hard coat induction cookware set on date
24 june 2016 order no.13528667 total amount rs. 536/-...
I got the product today and i am very upset with the product...
Rediff shopping not deliver what they promise... each & every inte in the set is damage &
Material is very ghatiya... this won't be done.. i've complaint to customer...
Complaint comments  Read comments Complaint category Online Shopping

Rediff Shopping — No refund given despite cancellation of order!!

 saurav shankar on Jun 30, 2016
Regarding the refund of my order#13502434,
The RRN number Rediff customer care gave was - GSMP4546935599 but is being showed as "Invalid" by my nearest bank branch officials..The customer care said that the refund was done on 27th june at 3:56 pm but Its clear now they were lying & had given fake RRN Number to befool me...

Me & My relatives including my maternal uncle are now planning to take a strict legal action action this fraudster rediff company..We have consulted a lawyer regarding this matter & are now giving the final thurst to our mission of dismantling these looters...
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — Non Receipt of Product

 Srini1711 on Jun 29, 2016
I placed a order in Rediff.com No. 13501371 for a KRISONS SEMI PORTABLE SPEAKER ON 15-JUNE 2016.

Till date I have no clue?

Neither do I have an update on product nor the Refund?

I have been writing to them for the last two weeks, but none of mails get heard. Now I get another surprise via email that the product is delivered!

My mother & wife are at home always & there has been no courier at all.

I am worried what happened to my order?...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff.com India — Wrong Dress Materails recieved

 V.VENU VODNALA on Jun 29, 2016
VERY DISSAPOINTING WITH WRONG PRODUCT DRESS MATERIAL RECEIVED.

My order number: 13528189 Dt.25-6-2016
Transaction Number24743256, Dt.24-6-2016

I have ordered Janaysa Women's Multicolor Cotton Printed Unstiched Dress Material Instead of that I received on 28-6-2016 wrong Janaysa Multicolor CRAPE/POLYSTER CLOTH DRESS MATERIAL from your online shop.

Hence Immediately take return OR replacement of correct COTTON DRESS MATERIAL OR Refund my Rs.487/- immediately....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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