Rediff.com India Customer Care
Rediff.com India Ltd.
Satisfactory rating: 1%
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1475
COMPLAINTS

Rediff.com India Customer Care

Rediff.com India Ltd.

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Address
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

Customer Care Phone Numbers and Contacts


Additional info
Submit a Complaint
Satisfactory Rating
1%
Complaints
1475
Responses
2
Resolved
12
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

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Rediff.com India Customer Care related pictures (325)

Rediff.com India Complaints & Reviews

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Rediffmail.com — Unable to recover my pass word of rediffmail.com

 expo customs bonded warehouse on May 6, 2016
From the last one year i can't able to login into my rediffmail account. It's coming that maximum number of your trails is exhausted. It is very important mail ID for me. kindly take any action for the recovery of my password.and i lost password and hint ans my id is roofiya@rediffmail.com
plz hel me get the password and very important mails are there...
Complaint comments  Read comments Complaint category Other

Rediff.com India — 14925564 eci premium cimmaron leather bikers jacket - black

 khadir khan sheru on Apr 26, 2016
We had ordered a leather jacket, order no. 24552946 but we are provided with a regzine jacket which doesnt worth the money hence please refund our money. We are from a middle class family we had got some money from our parents as pocket money please refund our money. Our friends also ordered a same jacket he got a good quality. By seeing the same we had ordered this jacket but unfortunately we had got a wrong product please refund our money back....
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — Product not dispatched and received - rediff shopping

 rohith.m on Apr 26, 2016
Dear concern
i have booked an order on 19.04.2015 - order no is 13336120 and made the payment through card also
but when i call customer service they wait for 24-48 hours since 19th till date i am still waiting
what kind of service do you give to customer once the product is booked it has to be deliver ASAP not making customer feel bad on the shopping
I made a mistake of choosing Rediff
will definitely book a case against this since its almost 7 days still product is no dispatched
today i have call they say wait for 24-48 hours
if this is the case...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Rediff.com India — Taken the Complete payment but have not delivered anything

 Dhirender Jagdev on Apr 26, 2016
Hi,

I ordered an exclusive cell phone case worth 3000+ INR on 14th April. Rediff took the 100% payment upfrontly. Till date I have been following up with them and they do not have any clue when my order will be shipped.

Order ID # 13323205.

This looks like a complete negligence of consumer laws and illegal...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Rediff.com India — Delivered wrong product..

 AnilKrGautam on Apr 25, 2016
I have booked an order of Original Xiaomi Mi 20000mah Mobile Power Bank Quick Charging Yddyp01 on 28.03.2016 via Order No.13260140 from rediff.com. its Vendor name: AFTAB KAJI. When I opened the box after give payment to the courier man. its wrong product in the box and no any bill invoice in the box. I complaint to Rediff about it. But no any response by the Rediff Customer Care and nor reply my mail. Solve my problem if not able then I file a legal complaint against Rediff Shopping for its fraud service......
Complaint comments  Read comments [3]Complaint category Online Shopping

Rediffmail — Forgot password with hint answers as well

 verma13 on Apr 24, 2016
I have forgotten the password of my email id anon.person123@rediffmail.com and i dont remember my hint answers as well. the id was made my someone else and hence date of birth and all is also wrong and hence i cant log in. Its a pretty important account to me please send me the password in alternate id - shubha.angel1305@gmail.com or else advice me how to open it. I can answer all questions related to the account except the date of birth and time of birth. In desperate need of help. thank you....
Complaint comments  Read comments [3]Complaint category Hosting & Web Design

Rediff Shopping — Defective product

 Nsingh173 on Apr 24, 2016
Hi,
The cake that i have received. On 24th apr is damaged.So, i would like to request yu for refund.


Name-neha singh
Email-singhneha0612@gmail.com
Order no-13348505...
Complaint comments  Read comments Complaint category Credit Cards

Rediff.com India — Studio shubham

 sanskiruthi on Apr 21, 2016
The product is not like the person, so the studio shubham saree is not like the person so the product return for the members...
Complaint comments  Read comments Complaint category Products & Services

Rediff.com India — Order not dispatched even after two weeks.

 lallit_thakur on Apr 21, 2016
On 7th April 2016 I had placed an order for Protoner 7 in 1 Exercise Bench from Rediff.com. my order no. is 13304384. It has been two weeks and still my order status is showing "waiting for dispatch". I have sent 3 mails and called a no of times to the customer support and they don't even bother to respond to the mails. On calling every time they assure that issue will be resolved within 24-48 hours but at the end of the day nothing happens. Rediff has a very poor customer support. Don't ever shop from Rediff....
Complaint comments  Read comments [1]Complaint category Products & Services

Rediff.com India — Req a new rediffmail password or recover old password

 Tummaanil655 on Apr 20, 2016
Dear Team,
I have a rediffmail id anildtumma@rediffmail.com, I have forgotten my password. It would be a great help if you provide me a new password.
please send password, my other id is tummaanil655@gmail.com...
Complaint comments  Read comments Complaint category Other

Rediff.com India — Duplicate/false product

 Fauzan9 on Apr 20, 2016
I've bought a jbl headpohne(Order id : 13296487) from http://shopping.Rediff.com, opted for cash on delivery.
Received the product, opened it after paying the amount to delivery boy, it was a duplicate product that i've ordered or different one, no jbl quality sound, asked the delivery boy to return it, he asked me to claim the return on website.
Filled the form online to return the product, the website told me we will contact you as soon as possible
Even after 10-12 days no call or message received from website
Cant imagine jbl can make such products or rediff can sell...
Complaint comments  Read comments [2]Complaint category Online Shopping

Rediff.com India — Products not given as ordered and bill shows full amount. Cheat company

 Sankar Tanty on Apr 20, 2016
I ordered for 2 items with buy one get one free (Product description Buy 1 wayfarer and get 1 Reebok watch free. Price of wayferer shown in advertisement for Rs 1299/- with a discount of 74% so cost of 1 wayferer would be Rs 388/-) so I gave order for 2 wayfarer for price of Rs 764- including shipping charges but received only 1 wayfarer and 1 watch, while delivery the full amount taken but product not given. I had made paymet of for 2 items but received only 1 item. So I want to return the product. The company is not good at their service.

Product Id-13327924
Purchaser Name-...
Complaint comments  Read comments [3]Complaint category Products & Services

Rediff.com India — Products ordered 2 received 1. Payment received for 2 items

 Sankar Tanty on Apr 19, 2016
Dear Rediff

In the website there was described the sale of buy 1wayfarer and get 1reebok watch free so I ordered 2 wayfarer for Rs 764/- but I received only 1 Wayfarer and 1 reebok watch and paid full amount of Rs 764/-
So either refund money back or provide the product.

Product ID : 13327924
Name : Sankar Tanty
Phone number : 8724054484....
Complaint comments  Read comments Complaint category Products & Services

Rediff.com India — Customer service people telling lie again & again.

 pickloo on Apr 19, 2016
Order booked on 8th apr. till date not reveived. enquiring since 4-5 days. getting revert that, ' you will get soon'. today i asked from mr. hussain, concerned person from 'raj traders' and he informed me that the consignment is ready, but rediff people did not picked up till date. i am not happy with the services and want to cancel the order. but your executives told twice that the order has already been dispatched vide tracking no. 150262405 dtd.14.04.16 through ecom express.
but upon enquiring from ecom got to know that this consignment no. does not exist. how come your people confirm...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Rediff.com India — Rediff shopping send me a damaged mobile

 rajeshmm 4562 on Apr 18, 2016
Dear sir, I will buy a mobile from rediff shopping but I receive a damage mobile and charger, I will loss my money, but I my email I'd is rajeshmm9318867999@rediff.com, kindly solve it pls...
Complaint comments  Read comments Complaint category Mobile Handsets

Rediff Shopping — This is a worst e-commerce website i have ever experienced

 udeb on Apr 15, 2016
I have ordered a power bank from this website, had received it on 27th of march but is was a defective product so i returned it on 29th. after that i have called more than 50 times on their customer care number but they are not refunding the amount and even not responding at all. i have the invoice copy of the product and their customer care representatives mails on my inbox, and its so disgusting when i am cooperating with u den y are they not refunding the amount. i m not getting it. one of ma friend also facing the same problem from this website. plz plz plz dont ever buy anything from this site...
Complaint comments  Read comments [2]Complaint category Online Shopping

Rediff.com India — Oven received in damaged condition

 neeta14081989 on Apr 15, 2016
Hi,

I have receive (12 L OTG (Oven, Toaster, Griller)) this product in january 2016 with fully damaged condition ( pl see attached images) and productis returned to dealer but refund amount is not received yet and no any reply received from site & dealer after so many calls & mails from my side. this is worst services they provided me finally i decided to complaint with consumer complaints. please help me ot of this problem. product details are as follows. please revert back to me.


Product Title: Branded 12 L OTG (Oven, Toaster, Griller)
Order# 12976050
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Rediffmail Shopping — Defected jean.

 Vinod sopori on Apr 14, 2016
Mine order no. Is 13259140
My no. is 9796427574
Name: Vinod Sopori
Email: Vinodsopori@gmail.com

I have purchased a jean... but it has a hole...I want to refund my order. Do it as fast as u can...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Rediff — No reply from the customer care and no refund.. Worst service ever!!

 Richa Thakkar on Apr 13, 2016
Ordered for 3 caps on 30th March 2016, dealer from Kolkata Jupiter Mall called up stating 2 poor quality products so asked him to cancel. And received one which was equally poor, sent it back.
Been following up, wasting money on calls to the dealer and rediff customer care. They care none to reply back. There's no imitative towards refund back of Rs. 399 + 399 = 798. There is no reference id none.

I wouldn't recommend anyone to shop from rediff, no satisfactory product, nor service. Theres no revert at all....
Complaint comments  Read comments [1]Complaint category Online Shopping

Rediff.com India — Order ID no 13259825

 Amalendu Bhusan Roy on Apr 13, 2016
I was informed by email that my order would be despatched by 29.03.16 but till the same is not delivered and it is also not sure when the goods are going to be despatched. Inform me by SMS...
Complaint comments  Read comments Complaint category Pharmacy

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