[Resolved]  Rediff Hosting Services — cash collected for hosting services they want more for hosting!

I paid 960/- for web hosting order number 10106542, dated 26july2014, Tn Id 21185520rediff hosting services(merchant partner)1 EmailID oF 5GB for 960/-, Tn ID 21185521 rediff hosting services one freeDomain name, (for one year) Last one month I'm trying to contact them by mail/phone, today they told me to do what ever you want to do, they want more money if I wanted to host it on net, VERY POOR SERVICE in customer care, since last one month I might spend 4 hours on my phone, shall I go to consumer form for readdress?