Rediff Shopping — 3 Burner Gas Stove With Marble Finish Order No: 11039282

Address:

Aurangabad, Maharashtra

I have booked a 3 Burner Gas Stove With Marble Finish (Order no :[protected], vendor : Tele Sky on 14-Jan-2015. The item delivered on 21-Jan-2015, it was a bit damaged (with a slightly broken top & a stand fully detached). but I didn't complained as I thought it was happened in transit. But when I installed the Gas, 1 burner out of 3 is jammed and 1 is cracked, 1 knob is not moving at all!! Immediately I lodged a complain on 28-Jan-2015 (complain no : Ticket#[protected] with their Customer service to replace the item. I have asked them to pick the material (as it was gifted to someone in West Bengal), but they are denying and order me to send the item to the vendor with following precautions : - Items are to be returned with all accessories and original packaging. - Careful attention is to be given with the packing of the product to avoid damage during transit. Now I have no option but to lodge a complain against Rediff Shop.